Academic Coordinator (Student Support Specialist)
Indiana University

Department

UNIVERSITY COLLEGE (IN-UCOL-IUINA)

Department Information

For information about the department, please visit: IU Indianapolis TRIO Upward Bound

Job Summary

The Academic Coordinator position will be responsible for intentionally engaging with the students to track their academic progress and ensure that they are on the right track for graduation. Recruitment of students for the program is a major responsibility of this position.

Department-Specific Responsibilities

• Works closely with assigned high schools in the grant to meet with students regularly about academics.
• Works diligently to recruit students that qualify for the program.
• Develops programming that provides students with information that aids in the mental, physical, academic, personal, and professional development of the students.
• Coordinates the development, planning and implementation of academic program services and activities designed to increase high school success and college readiness of under-served populations.
• Creates, develops, and implements curriculum for college readiness workshops, Saturday Sessions and month long summer academic experience.
• Provides small group and individual academic advising related to college readiness.
• Arranges college tours and plans cultural and social enrichment activities.
• Works in partnership with Upward Bound staff and target high school personnel in planning and implementing a successful recruitment program.
• Travels to various target high schools and community centers in order to make presentations and talk with both students and parents about the benefits of the program.
• Interviews and assesses readiness for college prep and program fit of each applicant; selects students for participation in the Upward Bound program. When necessary, makes recommendations on student removal from the program.
• Selects, hires, trains, and supervises 20 academic tutors and student mentors. Develops and plans the curriculum for tutoring sessions and additional workshops offered during tutoring.
• Coordinates and plans the residential program for the Summer Academy.
• Selects, hires, trains, and supervises residential mentors who have responsibility for ensuring the safety of more than 50 high school students living in campus housing in the evening.
• Coordinates and implements preprofessional internship program. Includes selecting internship sites, developing work agreements with site supervisors, and placing students in internship sites.
• Develops learning outcomes associated with the development of workplace skills.

General Responsibilities

• Develops and implements programs and initiatives that offer support for students in crisis, facing adversity or challenges, or who belong to an under-represented or minority student population.
• Interfaces directly with students by attending student programming events, advising student organization leaders, meeting one-on-one to discuss support needs, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives.
• Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student support goals, often coordinating funding to sponsor student programs and initiatives.
• Projects outcomes for support services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student support initiatives against projected outcomes; may prepare reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• May serve on committees and perform student support research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student support initiatives to ensure student participation, inclusion, and engagement.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in education, public affairs, public health, counseling, social work, business, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Preferred

• Related experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Demonstrated ability to maintain confidential information
• Ability to simultaneously handle multiple priorities
• Demonstrates excellent judgment and decision making skills
• Demonstrated customer service skills
• Knowledge of student development, counseling, or career development theories and practices
• Knowledge of current needs and trends of diverse student populations
• Ability to advise students individually and in groups on student-related matters
• Commitment to working with people from diverse backgrounds and demonstrated cultural competency
• Ability to build strong partnerships with students and other university departments

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis campus

Indianapolis, Indiana

Advertised Salary

$43,888 - $46,694 per year based on experience.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: Student Services

Job Family: Student Support

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

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