Location:
Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
This position is responsible for supervising a business applications team, ensuring functionality to support organizational needs. Responsible for supervising the department's day-to-day activities, operations, and resources to ensure alignment with the mission, values, and objectives of the department and entire Memorial organization.
Responsibilities:
Engages and liaises with vendors, leaders & stakeholders to reconcile inconsistencies in the application systems.Analyzes processes and data to identify opportunities and improve existing processes using information technology. Participates in vendor selection to determine appropriate and cost-effective clinical application resources.Engages with vendors to ensure accurate and timely delivery of services through applications, understand upgrade needs, and partner on application development and management where applicable.Supervises the internal and external audits of business systems to ensure compliance with Memorial and healthcare system standards and regulations.Executes data management plans, including data preparation, data validation activities, and writing specifications that inform the business applications.Supervises application activities including the build, testing and troubleshooting, installation, maintenance, and customer service for end users. Executes Project Management of application projects including workflow/Business Processes analysis, end user validation and acceptance, go-live, and maintenance using standard project management methodology.Participates in staffing activities, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, IT APPLICATIONS, IT CUSTOMER SUPPORT, LEADING CHANGE INITIATIVES, PROJECT MANAGEMENT, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education and Certification Requirements:
Associates: Information Technology (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 3 years of relevant experience Other Information: Additional Education Info: Computer Science, or related field. Relevant work experience may substitute for education requirement.
Working Conditions and Physical Requirements:
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