Department
IU BLOOMINGTON HOSPITALITY (BA-HSPY-IUBLA)
Department Information
IU Dining and Hospitality embraces and expands Indiana University's core values of education, innovation, tradition, and inclusion, which embody the true spirit of Hoosier hospitality.
IU Hospitality infuses Indiana University's beautiful campus with vibrant life, creating a home away from home for visitors and the IU community alike. From our space in the Indiana Memorial Union, hospitality staff serve thousands of guests each year through professional dining and retail operations, catered events, conferences, and celebrations, keeping our spaces clean and functional, our food tasty, and our customers happy.
Through meticulous planning and coordination, constant innovation, and a keen attention to detail, IU Catering staff use fresh, seasonal ingredients to deliver spectacular client-driven culinary experiences from piping hot coffee and in-house baked pastries for a meeting of 20 to a sumptuous five-course meal and elegant custom cake for a wedding of 200 on campus and throughout Bloomington.
Job Summary
If you're a person who loves taking care of people, enjoys events and is passionate about guest service, this is the job for you! You'll have the opportunity to work high profile events as part of a large team and to run point on smaller events. You can look forward to making a guest's day at every event you work, and be a valued part of an exceptional, growing team with unlimited potential.
General Responsibilities
- Participates in service area setup and close down plans.
- Sets up meeting rooms, banquet rooms, performance halls, classrooms, outdoor venues and other facilities.
- Coordinates with servers and equipment for assigned event.
- Inspects equipment for defects or damage and notifies maintenance personnel or outside service contractors for repairs.
- Assists servers to maintain delivery and execution of event.
- Interacts with clients to determine customer needs and resolve problems or concerns during all events.
- Performs other duties as assigned.
QualificationsEDUCATION
Required- General knowledge at the high school level
WORK EXPERIENCE
Preferred- Previous experience in related field
LICENSES AND CERTIFICATES
Required
- Food Safety (ServSafe) certification within 180 days from date of hire
- Valid driver's license and ability to be insured by Indiana University
- Proof of Server Permit Application upon date of hire
SKILLS
Required
- Ability to work in a safe and efficient manner
- Knowledge of basic kitchen sanitation methods and food safety practices
- Ability to interpret and follow oral and written instructions
- Ability to perform work requiring considerable standing and light-medium physical effort under hot and or humid working conditions
- Ability to maintain acceptable standards of personal hygiene
- Ability to review and analyze impending menus to determine appropriate levels for supplies
- Ability to work in team environment as an effective team player
- Working knowledge of preparation methods and practices for a variety of foods
- Ability to read and interpret recipes and calculate necessary quantities of ingredients
- Ability to learn and operate institutional kitchen equipment
- Ability to coordinate both preparation and timing for menu food items
Working Conditions / DemandsThis position requires tasks typically associated with back-of-the-house food service work. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies weighing from 20 to 50 pounds, and effective communication skills are necessary. This role also will work around both hot and cold temperatures and loud noises. This role involves working with meat and plant-based food products as well as a variety of ingredients that may include some or all of the top 9 allergens in the preparation of menu items. The person in this role must be able to perform the essential functions with or without an accommodation
Additional InformationSalary plan and grade: SM 1FS
This is an AFSCME union covered position.
Work LocationBloomington, Indiana
Advertised Salary$15.00 per hour
Work HoursShift times may vary according to business needs. Management reserves the right to adjust work hours to accommodate special meals and events.
Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job ClassificationCareer Level: Foundational
FLSA: Nonexempt
Job Function: Operations
Job Family: Food Services
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Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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