Claims Operation Specialist
Everest Global Services, Inc.

Title:
Claims Operation Specialist

Company:
Everest Insurance Company

Job Category:
Claims

Job Description:

About Everest:

It's an exciting time for Everest Group, Ltd. ("Everest")! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Bermuda, Canada, Europe, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.

At Everest, we are committed to the development of our people. We offer dynamic training & professional development to our employees. You will benefit from career development and learning opportunities that will let you set career goals and fulfill them, including:

• Generous tuition/continuing education reimbursement

• Mentoring opportunities

• Flexible work arrangements

• Talent development initiatives

• Networking groups

Everest Group, a NYSE listed S&P 500, is a leading global reinsurance and insurance provider, operating for nearly 50 years, now in over 15 countries. Everest is a growth company with $14 Billion of Gross Written Premium offering Property, Casualty and Specialty products. We have extensive product and distribution capabilities backed by a strong balance sheet which is evident in our Financial Agency Ratings of: A+ A. M. Best, A+ S&P Global and A1 Moody's Investor Service.

We take pride in being known in the industry as nimble, entrepreneurial and responsive. Our culture is innovative, we empower our employees to make business decisions within our risk framework at a local level.

About Everest:

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

Position Description

Support the Claims organization with initial claims intake and set up, financial processes, customer service, data management, vendor management, and special projects as needed.

• Oversee claim intake, acknowledgment and processing of first notice of loss materials; investigation and follow up to secure claim documentation.
  
• Ongoing claim file maintenance including diary management.
  
• Processing payments and other financial transactions.
  
• Create and maintain spreadsheets and databases.
  
• Assist colleagues with a variety of operational functions as needed, including special projects.
  
• Customer service support including answering calls and responding to email inquiries as needed.
  
• Perform quality control and oversight of outside vendors.
  
• Provide support to Claims professionals.
  

Qualifications, Education & Experience:

• Bachelor's degree or equivalent work experience.
  
• Property and casualty insurer and Claims-related experience are desired, but not required.
  

Knowledge, Skills & Competencies:

• Ability to stay focused and complete work.
  
• Issue resolution, problem solving, and creativity.
  
• Strong organizational and task completion skills.
  
• Strong work ethic.
  
• Strong verbal and written communication and interpersonal skills, as well as a positive attitude.
  
• Excellent customer service skills, including follow-through on and communication about action items, task completion and/or issues which remain unresolved.
  
• Ability to work well in a professional, team-oriented environment.
  
• Computer proficiency in Microsoft Office (Word, Excel Suite skills and PowerPoint).
  

As an effective team member, employees at Everest Insurance must champion the Everest Insurance Culture:

• Collaboration: Open and transparent communication with customers and colleagues

• Thoughtful Assumption of Risk: Supporting the Everest goal of carefully writing profitable business by ensuring data quality, prompt and accurate feedback to Underwriters, and operational control throughout the enterprise.

• Execution: Delivering outstanding support to the organization through strong day-to-day business operations, effective project management, and careful oversight of vendors.

• Humility: Caring and respectful approach to service colleagues, customers, and the community.

• Leadership: By example, every day.

Everest is committed to recruiting and retaining the most talented individuals in the industry. We offer a dynamic work environment and a competitive compensation and benefit package which includes a 401k plan, retirement/savings option, tuition reimbursement, medical, dental, vision, life and group legal plans.

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law.

All considered applicants must be eligible to work in the U.S. with unexpired, acceptable employment eligibility verification documentation.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
  
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type:
Regular

Time Type:
Full time

Primary Location:
Warren, NJ

Additional Locations:

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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