Clinical Systems Analyst, Ambulatory
University of Miami

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The University of Miami UHealth/SoLé Mia opening June 2025, will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

UHealth/SoLé Mia has an exciting opportunity for a full- time Clinical Systems Analyst, Ambulatory with a hire date of December 2024 to work onsite.

The Clinical Systems Analyst, Ambulatory works to ensure the clinical computer information systems in the UHealth system are working efficiently and effectively. The analyst provides necessary experience and knowledge to ensure all aspects of clinical applications and systems development, build and implementation. The analyst analyzes, defines and applies technical knowledge to solve complex problems regarding clinical application systems. The Clinical Systems Analyst Ambulatory works closely with team members, staff and other personnel to gain and understand the objectives and requirements for the assigned clinical system. Is also responsible for trouble shooting problems and challenges within the clinical information systems which may include software problems, hardware issues or even networking difficulties.

• Provides basic support for designated clinical applications systems. Augments and assists with the design, development, implementation of enhancements to existing systems.
  

• Participates in the pre-implementation tasks, as assigned, such as system design, testing and training in order to gain a thorough knowledge of the technology-enabled workflows and the application features and functions.
  

• Responsible for the collection of data from multiple sources to assist team with implementations, optimizations, testing, and system upgrades.
  

• Provides day-to-day application support, completes service tickets, and participates in on call rotation.
  

• Assists with troubleshooting issues with members of other teams or business units.
  

• Assists with communication to assigned group regarding new features/functionality, new workflows, training system availability and downtime procedures.
  

• Assists end user with system related issues, oversee dictionary database structure set up and maintenance as necessary for clinical information systems being used.
  

• Assists in meeting scheduling and preparation.
  

• Completes workflow documentation.
  

• Adheres to Service Level Agreements for incident management.
  

• Adheres to UHealth IT standards.
  

• Adheres to University and unit-level policies and procedures and safeguards University assets.
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• Bachelor's degree in relevant field required.
  

• Minimum 1 year of relevant experience
  
• Epic Ambulatory Certification
  

• Excellent interpersonal, oral and written communication skills.
  

• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word.
  

• Knowledge of state-of-the art technology.
  

• Experience with major systems development and implementation.
  

• Demonstrated knowledge of project management and control.
  

• Ability to communicate ideas and provide solutions.
  

• Ability to effectively work with people in other departments and/or outside of the enterprise.
  

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
H11

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