Content Designer (UX)
Horizontal Talent

Our client is seeking a dynamic and experienced Content Designer (UX) to join their team on a 6+ month contract, with a high potential for conversion in 2025. This role is based in Seattle and requires on-site work for 2-3 days per week. The ideal candidate is able to take feedback from stakeholders well, and thrive in a startup-like environment.

Key Responsibilities:
- Lead content design work for complex 0-to-1 product development for our client's diverse, international audience
- Develop product flows and messaging frameworks
- Craft engaging, clear, and concise in-product content that simplifies complex financial concepts
- Collaborate with various teams to create a cohesive customer experience across all platforms and touch points
- Use data, user research, and Voice of Customer feedback to inform content design decisions
- Work with our client's compliance and legal teams to ensure content integrity and adherence to industry and international standards and regulations

Required Skills and Experience:
- 5+ years of content design or relevant UX writing experience
- Strong experience in partnering with compliance and legal teams
- Familiarity with strategic content design tools such as content audits, gap analyses, empathy maps, messaging frameworks, and voice-and-tone frameworks
- Experience designing and shipping end-to-end products with complex flows, multiple scenarios, and edge cases
- A UX content design portfolio that ideally includes end-to-end customer journeys, user interface copy, and user education
- Bachelor's degree in English, Journalism, Communications, UX, Human-Computer Interaction, or equivalent experience

Our client is committed to enhancing the lives of immigrants and their families by offering the most reliable global financial services products. As a Content Designer, you'll play a crucial role in shaping the content vision and strategy for our client's new product offerings. This is a unique opportunity to make a significant impact on a mission-driven team.

Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $45 - $55 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.