Customer Service Admin
Roth Staffing Companies

Customer Service Rep (Manufacturing industry experience required)

Ultimate Staffing has partnered with a local manufacturing company in search of adding a Customer Service Representative to their team. The ideal candidate will be required to have previous experience within a manufacturing environment and possess strong attention to detail, communication skills, and ability to multi-task in a fast-paced environment.

Location: Milford, NH area

Work Schedule: 8:00am-5:00pm (Monday-Friday)

Pay Rate: $19.00 - $21.00 per hour

Responsibilities:

• Phone coverage, call handling & greeting/directing visitors.
• Responding to customer inquiries such as updated order status, quotations, expediting customer requests or concerns.
• Processing new customer orders and change orders as requested.
• Working closely with other departments to address customer requirements.
• Invoicing / Data entry
• Maintaining finished goods inventory (includes updating inventory software)

Requirements:

• Minimum of 2 years in a manufacturing related role.
• Must be efficient at typing/data entry.
• Possess knowledge of MS Office (Word, Excel), Open Office or Libre.
• Experience with QuickBooks is a plus!
• Possess excellent communication skills & etiquette (both oral & written).
• Strong attention to detail, accuracy, and quality.
• Able to work with minimum supervision.
• Able to multi-task.
• High School Diploma / GED required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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