Director - Insights & Empowerment
Zelis NA

Overview:

The Sr. Director of Insights & Empowerment (I&E) Project Management is responsible for overseeing and driving the successful execution of critical projects and initiatives across the I&E business unit. This leader will drive organizational excellence, collaborate across functions and ensure projects are delivered on time, within budget, and to the highest standards. This role will also serve as the primary communications support for the President of I&E. This role will report directly to the VP, Chief of Staff and play a critical role in achieving the strategic objectives in I&E.

Example of work includes:

• Tracking and acceleration of strategic initiatives - Assist with multi-year planning process including strategic initiative identification with I&E, translation to metrics (MITs, OKRs, KPIs) with teams, enforcing tracking against said metrics, and assisting with reporting progress upwards (Quarterly Process - OpComm offsite, DASH, Board).
  
• Communications - Build a communications strategy to include all the different touchpoints to keep the organization informed; on point for all communications required by the President of I&E as it relates to Board, OpComm and External.
  

Responsibilities:

• Develop and implement project management strategies that align with I&E overall goals and objectives. Work closely with senior leaders to establish project scope, deliverables, timelines, and resource allocation.
  
• Oversee multiple high-impact BU projects concurrently, ensuring adherence to project plans, milestones and budgets. Identify potential risks and barriers and develop mitigation strategies. Key role in high impact projects through maintaining takeaways, tracking progress with relevant stakeholders.
  

• Support and execution of high profile projects for the BU President, CEO, and Board which can sometimes be hard to foresee but which are always needle-moving. The person in this role would have great exposure to a variety of challenging, important projects that link directly to our Long Range Plan.
  

• Collaborate effectively with individuals at various levels, including senior leaders, IT, external partners, and clients. Communicate roles and responsibilities, progress, issues and successes keeping all stakeholders informed and engaged.
  
• Proactively identify and manage project risks, develop risk mitigation strategies as needed, escalate critical issues as appropriate to executive management and project sponsors.
  
• Ensure adherence to industry standards and compliance requirements for quality, timing and client satisfaction.
  
• Drive cost-effective project delivery, including budget management and accurate financial reporting.
  
• Evaluate project performance against established KPI's and metrics. Analyze outcomes and conduct After Action Reviews for learnings to be applied to future projects.
  

Skills + Attributes:

• Excellent oral and written communication skills
  
• Strong business and financial acumen
  
• Strategic thinking and problem-solving ability
  
• Ability to negotiate and drive stakeholder alignment skills
  
• Proficiency in project management methodologies, tools and systems
  
• Ability to thrive in a fast-paced, dynamic environment
  
• Knowledge of change management methodologies
  

Experiences + Background:

• 5+ years successful execution of complex high profile/high dollar projects
  
• Track record of effective communication planning and execution
  
• Bachelor's degree
  

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

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