Director - Media Analytics
Gap Inc.

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.    

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to  learn fast, create with audacity and lead boldly? Join our team.

About the Role

The Director of Media Analytics is responsible for implementing a standardized and repeatable portfolio-wide approach to media campaign measurement, analysis and optimization across Gap Inc.'s brands. Sitting within the broader Marketing Shared Services organization, this role is part of a new approach for Gap Inc. and will be tasked with overseeing the real-time analysis of media campaigns for each Gap Inc. brand. As the Director of Media Analytics, you will work closely with Gap Inc.'s Media Agency teams to oversee measurement and real-time optimization of media spend at a campaign level. This role will also play a key role in the progressive iteration of campaign optimizations based on continued learnings from prior campaigns. You will be responsible for leading a team of embedded resources dedicated to Media Analytics for each of Gap Inc.'s brand and will leverage this cross-portfolio view to continuously improve practices across the organization.

This is a hybrid role located in our beautiful San Francisco hub office.

What You'll Do

• Develop and implement standardized, repeatable framework for analyzing media campaign performance and actioning in-flight optimizations
• Lead oversight of Media Agency teams in regards to real-time measurement and optimization of media spend on a campaign-by-campaign basis
• Monitor sales activity and proxy metrics to ensure pacing to campaign goals and keep Finance, Brand, and Channel Leads apprised of major fluctuations
• Conduct optimization analyses to guide in-channel tactical adjustments, including audience targeting, creative A/B tests, and other analyses based on brand priorities
• Develop strategies to leverage multiple methodologies and goals to inform optimization approaches including outputs from marketing mix model, ROAS, and customer lifetime value; continue to evolve approach as Marketing Effectiveness team roles out net new capabilities
• Act as key advisor to brand teams and channel leads, regularly surfacing findings and providing recommendations for improved media effectiveness
• Manage a team of brand-aligned embedded resources to ensure performance analysis and optimization tactics are infused into brand vision, positioning and growth strategies
• Develop a relationship with each of the Gap Inc. brand marketing leads to ensure their media analysis needs are being met and manage priorities
• Support development of marketing KPIs tied to Sales and Commercial objectives
• Provide actionable data to inform and justify full-funnel media strategy for Gap Inc.'s brands and create buy-in for full-funnel investment strategies from various stakeholders
• Coordinate media analytics across the brands to improve portfolio-wide efficiency and effectiveness
• Design measurement methodology for marketing testing initiatives including statistical significance thresholds to be leveraged by Agile Testing Pods

Who You Are

• Established marketing experience with strong experience in Media Analytics
• Demonstrated experience managing teams, with a proven track record of collaborative leadership, team building, and managing individual contributors
• Experience measuring and optimizing real-time campaign performance at a brand or agency
• Advanced knowledge of media analytics and optimization best practices across channels and throughout the marketing funnel
• Experience in a highly complex, matrixed organization with a proven track record of working cross-functionally to drive change
• Exceptional communication and interpersonal skills, with the ability to collaborate and drive consensus across multiple teams and functions
• Change agent and motivator, with the ability to build bottoms-up teams and approaches, and foster positive culture change at Gap
• Entrepreneurial spirit with the ability to work through ambiguity, transform enterprise-wide ways of working, and infuse strategic thinking across levels

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $185,500 - $245,800 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

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