Dispatcher
Heritage Construction + Materials

Build your career at Asphalt Materials, Inc!

The Dispatcher will report to the Dispatch Manager and will be responsible for the successful transactions of equipment moves, inbound and outbound freight movements as well as ensuring customer interactions are handled at the highest professional level. This position coordinates final goods delivery efforts between management, sales, customers, and plant operations in our fast-paced work environment. Pre-planning of loads, communicating with carriers and customers, and coordinating with members of the team are all key components of this role.

Essential Functions

• Responsible for strategically dispatching company and/or third part common carrier trucks to meet customer needs
• Responsible for ensuring trucks are weighed when arriving to and leaving the plant; scale house operations
• Completion of proper electronic forms, paperwork including freight invoices and bills of lading
• Create and maintain a functional loadout schedule and communicate changes or delays to plant operators, customer, sales, and carriers via central database
• Contact customers to communicate changes, delays or concerns and to reschedule delivery timelines if needed
• Collaborate with lab employees to ensure that product certifications and certification paperwork is completed before trucks are loaded
• Review and communicate Key Performance Indicators specific to carrier's services
• Data entry of necessary production, sale, carrier profiles and shipment data into proper electronic systems
• Other duties as assigned

Education Qualifications

• Required High School or Equivalent or GED

Experience Qualifications

• Preferred 1+ years experience in a dispatch, trucking or transportation position

Skills and Abilities

• Excellent verbal and written communication skills
• Customer Centric Service
• Problem-solving and prioritization skills
• Proficient computer skills Microsoft Office (Outlook, Word, Excel, PP)
• Demonstrated behaviors of self-motivation and team orientation
• Basic math skills -Basic knowledge of FMSCA>DOT>Hours of Service (HOS)

Licenses and Certifications

• Valid driver's license Required

Working Conditions/Physical Demands

• Must be able to tolerate scents common to fuels and asphalts loading operations, as well as those of construction and maintenance related activities such as welding, painting, and tank cleaning
• Will be required to successfully pass a physical and drug test
• Willingness to work shift work, overtime and on call shifts for after-hours and weekend support
• Willingness to utilize Personal Protective Equipment as required when on the plant property

About Asphalt Materials, Inc.

Asphalt Materials, Inc. is a privately held, family-owned business headquartered in Indianapolis. Since 1954, Asphalt Materials has prioritized safety and created a people-focused culture around asphalt expertise and innovation. Through its commitment to building long-term relationships with employees, customers and vendors based on trust and confidence, Asphalt Materials creates solutions to issues affecting customers and our communities. Asphalt Materials is a part of The Heritage Group's family of businesses. Learn more at www.asphalt-materials.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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