Employment Specialist
Church World Service, Inc.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Employment Specialist is responsible for providing employment assessment, job counseling, job placement, employment-related translation and interpretation services, and case management to eligible clients in the Employment Program. With the goal of self-sufficiency for each individual or family, the Employment Specialist works closely with clients, case managers, and employers to remove barriers to employment and secure successful job placements.

Responsibilities

• Conducts outreach to identify and locate eligible clients through contacts with other CWS (in-house) programs, the Department of Public Assistance, mutual assistance associations, ethnic churches, mosques, temples, and other social service agencies for enrollment in the Matching Grant (MG) or Refugee Social Services (RSS) programs.
• Determines clients' eligibility for the program and identifies specific needs and qualifications, including English language ability, transferable job skills, personal objectives, and barriers to employment through intake and assessment process. Teaches employment readiness sessions in a small group or one on one to prepare the clients for the workforce. Works with client to prepare job resume based on intake and assessment.
• Provides individualized job placement services to program participants. Develops plan of action and counsels clients in areas such as job interview skills, expected behavior on the job, and proper hygiene.
• Works with clients to remove any barriers to employment and realize the goal of family self-sufficiency.
• Identifies job opportunities suitable for clients as recommended by the Employment Program Coordinator, assists in filling out applications, sets up interviews with potential employers, accompanies clients to interviews and provides transportation, follows up with employers until decisions are made. Negotiates job advancements when warranted.
• Provides employment-related translation and interpretation for clients with limited English proficiency.
• Records clients' progress in case file, including compliance, job offers, all placements, job retention, public assistance usage, follow-up on placements, and possibilities of upgrades. Completes all required reports.
• Assists clients with identifying training and apprenticeship programs related to their career goals and makes referrals.
• Identifies other support services that may assist clients in becoming self-sufficient, such as classes for English as a Second Language, transportation, immigration services, and childcare, and makes appropriate referrals.
• Advocates on behalf of refugees, and refugee-serving voluntary agencies
• Keep informed about refugee and immigrant issues, and available services to clients, using current information to better identify and serve refugee clients.
• Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
• Performs all duties in a culturally and linguistically appropriate manner.
• Undertakes other duties as assigned.
• Works varied hours.

Qualifications

Education:

• Associate degree or bachelor's degree is Preferred.
  

Experience:

• 2 years' professional experience including working in refugee resettlement or social justice field is required.
• Previous work experience and interest in refugee resettlement or other direct social services.
• The ability to provide culturally sensitive counseling and case management is required.

Other Skills:

• Fluency in English is required, with superior written and verbal communication skills.
• The successful candidate must be computer literate, with proficiency in MS Office (Excel, and Word) and Internet applications.
• Must have a car and a valid driver's license with a clean driving history.

Special Requirements

• Must have access to reliable transportation and a valid driver's license with insurable record. Must be able to keep a clean driving record.
• This is an in-person position, working primarily from CWS Lancaster Office with the possibility of working some hours from a secondary location (York, Lebanon, Oxford, Reading).

Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days Off after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits

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