Financial Aid Scholarship Specialist (Fin Aid/Scholarship Coord), Fort Wayne Campus
Indiana University

Department

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

Department Information

Nestled in the heart of the Midwest - Fort Wayne, Indiana is a vibrant city brimming with cultural, recreational, and educational opportunities. Known for its welcoming and rich history. Fort Wayne is the perfect blend of small-town charm and big-city amenities. The Fort Wayne campus, known as Indiana University Fort Wayne, is the cornerstone of Fort Wayne's medical community, offering a range of undergraduate and graduate health-focused degree programs. With modern facilities and a commitment to excellence, IU Fort Wayne provides an ideal environment for academic and professional growth.

For more than a century, Indiana University has provided higher education opportunities for northeast Indiana in Fort Wayne, since established in 1917. IU Fort Wayne is a community you can call home. Offering a diverse learning environment, students engage in classes of the same rigor and academic experiences as any student at Indiana University, but on a smaller, more close-knit campus. Our vision at IU Fort Wayne is to prepare the next generation of healthcare professionals through exceptional and inclusive educational opportunities. IU Fort Wayne is seeking to fill a vital position on campus to support overall goal of student success. We are seeking exceptional candidates for the role of Financial Aid Scholarship Specialist.

Job Summary

Department Specific Responsibilities

• Provides administrative support for financial aid and scholarship operations while serving as an informational resource to a variety of university stakeholders, including students and prospective students, parents, guidance counselors, and faculty or staff.
• Responsible for preparing and analyzing data.
• Advises students, parents, and other interested parties in person, via phone, or via email, by analyzing student information data and determining eligibility for financial aid funds.
• Provides university cashiering for students and parents paying accounts in person.
• Conducts financial aid presentations and outreach.

General Responsibilities

• Serves as an information resource to students, potential students, and their families; explains the policies and procedures involved in applying for financial aid and/or scholarships.
• Processes and monitors files for applications and awards; updates as necessary for accuracy and completeness; ensures compliance with state and federal regulations.
• Responds to email, phone, and in-person inquiries from applicants regarding status of application; notifies applicant of final decision.
• Monitors financial aid and/or scholarship accounts on a continuing basis; ensures compliance with scholarship requirements.
• Provides administrative and clerical support to department staff including word processing and scheduling.
• Develops and updates written informational materials regarding the policies and procedures involving in applying for financial aid and/or scholarships.
• Compiles and analyzes data and prepares various reports. Designates and completes audits on a regular basis.
• May provide guidance to other financial aid/ scholarship coordinators; may take on complex or escalated customer issues, referring to manager as appropriate.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 2 years in customer service, office experience, or related field. Experience working with complex data and/or records services in a team environment preferred.

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Possesses flexibility to work in a fast paced, dynamic environment
• Demonstrates a high commitment to quality
• Highly thorough and dependable
• Strong basic math skills
• Commitment to working with people of diverse backgrounds
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Fort Wayne

Fort Wayne, Indiana

Advertised Salary

$36,000 - $37,068 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Financial Aid & Scholarships

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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

This job has expired.