Guest Services Representative
Holy Cross

Employment Type:Full timeShift:Rotating Shift

Description:The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression of the organization by greeting, welcoming, and
assisting patients, visitors, and staff in a friendly and hospitable manner.
Position Highlights:

• Competitive salary
• Benefits - Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b)
• Quality of Life: Flexible work schedules
• Advancement: Career growth opportunities
• Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD

Description:

• Location - Silver Spring, MD
• Shift -Rotating Shifts
• Full-time

Responsibilities:

• The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression of the organization by greeting, welcoming, and

assisting patients, visitors, and staff in a friendly and hospitable manner.

• Supports the Mission of Trinity Health and Holy Cross Hospital.

What you will need:

Required:

• High School diploma or equivalent required.

Preferred:

• One-year experience as a concierge, receptionist, nursing assistant or transporter in a healthcare setting is preferred.
• Bilingual in Spanish/English
• Excellent written and verbal skills.
• Must have the ability to articulate information in a clear and concise manner.
• Highly motivated to work as a team member and take initiative to provide patients/guests with a positive patient experience.
• Ability to handle multiple assignments simultaneously.
• Knowledge of Microsoft Office Applications, must be proficient user of email.

Pay Range: $17.58 - $21.63

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

About us:

Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties - Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

---