Health Information Integrity Specialist I - 40 hrs/wk, 1st shift
Blanchard Valley Regional Health Center

PURPOSE OF THIS POSITION

The primary purpose of this position is to support the integrity of the electronic health record (EHR) by ensuring the record is complete, accurate, and that health information is available timely to support clinical care, release of information, expedite coding, billing and healthcare operations.

JOB DUTIES/RESPONSIBILITIES

HIIS I associates may have varying responsibilities depending on operational needs with the objective to cross train in multiple or all functions to the extent possible and determined necessary.

Duty 1: Analysis of the medical record to identify and assign provider deficiencies present. Knowledgeable of inpatient and outpatient medical record analysis policies and procedures.

Duty 2: Scans and accurately indexes documents to patient records in a timely manner, verifying legibility and clarity of scanned image. Adheres to scanning productivity and quality standards.

Duty 3: Monitors the quality of work in the document imaging system by performing quality analysis (QA) of scanned images in the patient record, ensuring all documentation is scanned appropriately.

Duty 4: Answers departmental telephone calls in a professional, courteous and timely manner, providing the customer with an excellent service experience.

Duty 5: Assists providers in the completion of Medical Records, in accordance with departmental policies and procedures and Medical Staff Rules/Regulations and Bylaws.

Duty 6: Responds to requests for release of information received from internal and external customers. Determines the validity of requests, ensures appropriate authorization is obtained, extracts and prepares all relevant information for release in accordance with regulatory requirements.

Duty 7: Collaborates with coding, Revenue Cycle, vendors, clinical departments, and medical staff to resolve issues and ensure the integrity of the medical record.

Duty 8: Participates in cross training, quality reviews, and project activities as assigned.

Duty 9: Requests instruction on all equipment systems, and software which are unfamiliar or new in order to gain optimum competency. Maintains equipment in proper working order and performs simple machine cleaning. Reports malfunctions or breakdowns to the designated individual/department.

REQUIRED QUALIFICATIONS

• High School Diploma or GED equivalent
• Familiarity with computers and commonly used software applications, including MS Office Suite, internet,electronic health records and scanning software/systems
• Medical terminology training or experience required
• Strong organization and time management skills required
• Positive service-oriented interpersonal and communication skills required
• Adherence to productivity and quality standards
• Familiarity with HIPAA regulation required

PREFERRED QUALIFICATIONS

• Associates degree preferred
• RHIT credentials preferred
• 2 years prior experience in an acute care facility HIS department preferred
• Electronic health record and workflows preferred
• Familiarity with Joint Commission Record of Care Standards preferred

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.

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