Interim Texas Thriving Families (TTF) Manager
Innovative Network of Knowledge (INK)

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - Bachelor's degree in a human services field required.

Certifications: None

Work experience: Required - 5 years' experience providing direct services to the targeted population is required. At least 2 years of supervisory experience in human services or a related field is required.

Preferred - Experience in home-based services.

Summary: The Manager is responsible for using sound professional judgment and best practices to ensure quality services are provided the service population especially in crisis situations while maintaining compliance with established program standards.

Critical Action Items:
1. Help the team understand family dynamics relating to the client and help in planning client services.
2. Provide direct supervision over the Navigator on their team.
3. Maintain the continuity and integrity of the records and reporting as required for compliance.
4. Maintain records as required by contractor.
5. Act as a liaison between the INK/Texas Thriving Families and outside agencies, including contractors and community organizations.
6. Keeps Manager updated on status of program.
7. Provides case notes and monthly billing information in a timely manner.
8. Will follow all procedures of the INK personnel manual.
9. Work with team to develop and ensure delivery of service plan.
10. Provide training and technical support to Navigators.
11. Make recommendations for disciplinary action of employees to the Manager.
12. Using stated policies and procedures report child abuse/neglect.
13. Maintains familiarity and knowledge of community resources and uses these appropriately to meet the needs of families.
14. Conducts community outreach in educating parents, professionals, and others about program and agency services, and child abuse prevention awareness.
15. Maintain confidential client files for assigned participants.
16. Other job duties as assigned.

Measurable Deliverables:

1. Meets or exceeds all outputs and incomes as required by Texas Thriving Families grant and INK.
2. Obtains and maintains certification in curriculum and administration duties.
3. Document all participant attendance on a weekly basis, and no less than monthly.
4. Review data entry from Home Visitors for accuracy and timely entry into information databases as required.
5. Develop and participate in regular recruiting events for families and staff to meet program requirements.
6. Submit monthly, quarterly and annual reports, or more as is required by supervisor/INK.
7. Attend all required trainings and meetings.

Requirements:
1. Learn, live and coach one team, one mission culture and values. Lead through change by bringing clarity, generating energy and delivering success.
2. Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure, at all times.
3. Provide proof of work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel locally as needed.
g. Manage time effectively and efficiently.
6. Bilingual preferred (Spanish)
7. Must possess a current and valid drivers license

Here at INK, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

INK is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of INK, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
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