Intern Summer 2025-Market Solutions Performance Management
Blue Cross Blue Shield of Michigan

The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM.

• Assist in preparing information and research materials to identify business problems, offer recommendations and assist
  management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events (i.e. monthly Diversity and Inclusion events, department wide team
  building events, weekly meetings to ensure team alignment, etc.).

QUALIFICATIONS

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master's/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

Department Preferences

The Intern position would support automation of information flow from multiple sources/key business partners, design dashboards to convey performance status and opportunities, as well as streamline existing tools and resources.

Enhance the Market Solutions performance monitoring tools by integrating multiple sources of information supporting solution performance highlights, including membership/engagements, LOU pricing, market penetration, and tracking of sales statistics. Leverage existing reporting foundation to automate reporting; including, but not limited to designing dashboards with solution KPIs and opportunities for improvement.

• Experience with Data Visualization tools
• Experience with connecting sources of data to deliver insights into opportunities
• Intermediate experience with Excel
• Major in Business and/or Data Analytics, Finance, or Market Research preferred

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