IT Support Engineer, SAP Logistics - USA Remote
Leica Biosystems

Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.

Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The IT Support Engineer, ERP​ for Leica Biosystems is responsible to provide SAP support on a global basis with particular emphasis on the users within the Americas region. Support to cover the SAP Logistics modules - MM, SD, CS, PP, WM.

This is a global position within the Leica One IT Organization, located in the US and will be remote with regular visits to the sites in Richmond, Deerfield (IL) and Cincinnati. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.

You will be a part of the Global IT ERP Team and report to the Manager Global Support, ERP responsible for delivering world class support to our internal customers. If you thrive in a global ERP Support Engineer role, working within a diverse, highly skilled and multicultural global team in a fast-paced environment and want to work to build a world-class EPR Support organization-read on.

In this role, you will have the opportunity to:

• Develop and implement new SAP logistics solutions as per requirements from user support requests or global projects

• Work with the other members of the Global ERP Support Team in the UK, Portugal, Singapore, Malysia and Germany, to ensure comprehensive and coordinated support for the Logistics Modules (MM, SD, CS, PP, WM) is provided to the end users

• Create training documents and Plan, hold and manage user trainings

• Work also with the wider Corporate IT team on integration projects

• Perform unit, system and integration testing with proper documentation

The essential requirements of the job include:

• Solid background and +2 years of experience in supporting SAP Logistics modules with a good understanding of the business processes associated with the respective modules

• Good knowledge of SAP Logistics configuration including understanding of the integration between SAP Logistics modules and e.g. Finance modules

• Good spoken and written English skills are essential for effective communication

• Strong analytical and problem-solving skills, alongside the knowledge and ability to manage the full training cycle (creation of training documents, planning, scheduling, holding, debriefing of the actual training courses)

• The ability to explain technical terms and concepts to non-technical users in an effective and efficient manner (evidence of success is an advantage)

• This position required travel to certain business sites mentioned and approximately of 20% annually.

It would be a plus if you also possess previous experience in:

• Good knowledge of SAP from an end user perspective which allows you to transfer knowledge effectively and efficiently

• Bachelor´s degree or comparable

• Other European languages

At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

The salary range for this role is $75K-$90K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.