IT WAN/LAN Network Engineering Intern
FirstEnergy Corp

JOB DESCRIPTION

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work. You won't just be sitting in meetings and shadowing all summer; you'll be actively contributing and doing the same work as other FirstEnergy employees on your team. You'll receive on-the-job training and challenging assignments. You will also be assigned a Supervisor, a Coach/Mentor and a dedicated IT Intern Program Coordinator to help you maximize your learning and growth throughout your summer... and beyond. Internships with FirstEnergy are full-time, paid opportunities spanning 14 weeks. You must be actively enrolled in an accredited university or college.

The Information Technology organization at FirstEnergy creates and maintains software solutions, operates FirstEnergy data centers, service desks, voice/data networks and a private wide area network that interconnects all major substations and facilities across five states

This position's base reporting location will be Akron, OH. The position can be worked primarily remotely with occasional work on-site.

About IT WAN/LAN Network Engineering Intern

Network Transport Interns in the Network Engineering & Operations department will work closely with FirstEnergy's network teams and business units to deliver data networking, transport, and communications solutions for business and operational purposes.

• The Data LAN team, is responsible for the architecture, engineering, design, implementation, operation, maintenance, regulatory compliance, and ongoing reliability of Local Area Network (LAN) systems. This includes network routing & switching, wireless LAN (802.11x) networks, data center networks (Arista, Nexus, PODs, etc.), and voice & video services (VoIP, voice mail, voice recorders, phones, IVR, video, and satellite).
• The Transport WAN team is a multidisciplinary technical team responsible for operation, design, engineering, and implementation of reliable 24x7 mission critical communications across more than 2,700 devices interconnected by 10,000 miles of company owned fiber and 3,500 miles of wireless microwave backhaul.

Examples of possible job duties and responsibilities of an IT WAN/LAN Network Engineering Intern:

• Providing daily support for the Data Network team that supports the many technology platforms delivering data, voice, video, and computing services to FE employees, contractors, and business partners.
• Ensuring high level of reliability and availability of these systems. Manages the expectations of FE business units. Responsible along with others for disaster recovery of these systems.
• Understanding and following all applicable policies & procedures to effectively manage risk to FE's Data Network environments.
• Engineering, implementation, and continued support of new systems and services for MPLS, DWDM, and microwave systems
• Deliver successful project execution including schedule and budget for assigned initiatives
• Effective collaboration with FirstEnergy's Fiber Team, field technicians, vendors, and support contractors
• Delivery of high-performance and high-availability communications in a 24x7 enterprise to achieve service performance expectations with appropriate redundancies for diverse communications
• Confirming that all procedures are followed properly (e.g. change management, testing, documentation, etc.)

Applicant Requirements:

• Currently enrolled, full time, in a bachelor's degree program at an accredited university/college focusing on Computer Science, Computer Engineering, Telecommunications, Information Sciences & Technology or other technology related disciplines.
• Class Standing - Rising Junior or Rising Sophomore
• Maintain a minimum cumulative GPA of 2.5.
• Must have the ability to work without sponsorship (now or in the future)

Preferred Skills/Experience

• Hands on experience with IT Infrastructure including network routing & switching hardware and systems
• Network design, engineering, and drawing management tools
• Transport technologies such as MPLS, DWDM, microwave
• TCP/IP, DNS, DHCP, Internet, firewalls, security, and Internet tools
• Environmental support systems for the technology platforms (e.g., HVAC, AC/DC power systems, batteries, generators, etc.)
• Project management concepts and tools
• Familiarity with fiber (single-mode, multi-mode, ADSS, OPGW)

Ideal Candidate:

• Highly motivated to work independently, utilizing virtual technologies, and learn quickly
• Strong ownership of assignments
• Must be organized and work well with constant priority changes
• Willingness to undertake assignments involving unfamiliar subjects
• Demonstrate strong communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls

Your Resume MUST Include:

• Major/Minor/Degree
• GPA
• Anticipated graduation date

Resume Suggestions:

We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you utilized the skills needed for the position. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume.

To Apply:

All applicants must create an account on FirstEnergy's Career Opportunities website to be eligible and to apply for this position. IMPORTANT: Information regarding your application or the application process will be sent from a firstenergycorp.com email account. Please check your spam folder or add the firstenergycorp.com domain to your approved contacts or safe senders list.

The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.

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