Manager, QA Lab
Henny Penny

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more!

The Manager, QA Lab oversees a team of quality technicians and specialists and communicates expectations clearly and ensures their team is appropriately trained to the latest standards and provides coaching and development opportunities. On major quality issues, the Manager, QA Lab will act as the contact point and coordinate efforts with their team and the rest of the quality department to address the situation and assure customer satisfaction. Oversee/manage the Quality Management System and ensure its compliance with ISO9000. Report out on quality metrics and coordinate with the appropriate quality engineer to address issues or implement improvements.

What We Offer:

• An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service. This is a qualified retirement plan that is separate from your 401k and consists only of Henny Penny shares that will be paid out when you retire (or when you leave the company, but we hope you'll stay)
• Annual company performance bonus in addition to base salary
• Defined career paths so you'll always know what's next and what steps can get where you want to go
• Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
• A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
• Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
• Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners.
• Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

What You'll Be Doing

• Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.
• Oversees aspects of the QA budget and manages to these constraints.
• Training and managing team members in standard procedures and quality assessment.
• Schedule and conduct internal audits and coordinate and observe ISO9000 surveillance and recertification audits.
• Prepares reports on quality metrics, staff utilization, measurement capability gaps and presents to other members of management.
• Coordinate/lead containment activity that spans multiple production areas and/or the field and supply chain.
• Manages the Hold Notice and Scrap Report Systems.
• Manages the QA hold area.
• Manages gage calibration and assigns calibration duties.
• Builds relationships with team members to be viewed as a valuable resource to help facilitate and drive corrective actions and improvements.
• Mentors/trains other members of the QA team and within Henny Penny on problem solving/continuous improvement tools and metrology techniques.
• Leads development of special department projects and work in conjunction with other quality members.
• Consistently models the Company Values and Expected Behaviors.
• Other duties as assigned.

What We're Looking For

• 7+ years of experience as a quality technician or quality specialist or 5+ years and an associate degree in a science or business-related field. 2+ years of experience in a leadership position a plus (i.e. coach, teacher, volunteer association leadership, professional association leadership, etc.).
• 3+ years of experience in a manufacturing environment.
• Comprehensive knowledge and demonstrated proficiency with problem solving and continuous improvement tools and techniques (7 Quality Tools, FMEA, VSM, SPC, MSA, etc.)
• Ability to read engineering prints and an excellent understanding of Geometric Dimensioning and Tolerancing (GD&T).
• Proficient with Excel, Word, and PowerPoint.
• Familiar with basic metrology skills.
• Familiar with metrology calibration methodologies
• Someone who is self-motivated, a team player, and has a desire to grow, based on his/her performance.
• Seeks to continuously improve skills.
• Ability to quickly identify quality issues, problem solve, and make decisions in a timely manner.
• CQT is a plus.
• CQA is a plus.

About Us

We're known in our industry for making the best commercial food equipment in the world. Every day, millions of people eat in restaurants operating Henny Penny equipment. We're a behind-the-scenes engine in the world's most demanding kitchens, including long-term partners like McDonald's, Chick-fil-A, KFC, and Wendy's. We're 1,000+ employee-owners who thrive by living a People First mission: to support employees in becoming the best version of themselves both personally and professionally.

We recently completed the largest expansion in our history with the addition of 150,000 square feet on our Eaton campus. This expansion drives development of the world's most reliable, easy-to-use equipment with an innovative new space for global research and development. We have several collaborative spaces for our project teams, a dedicated electrical engineering lab for our hardware and software engineers, a full model shop for rapid prototyping, and a brand-new test lab that has 300 feet of hood space to test new equipment on our product roadmap. On top of that, we have a new state-of-the-art kitchen for our food science group to meet with our customers, understand what they need, and then dial in our equipment to help them make legendary menu items.

Henny Penny is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.

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