Operations Manager
The University of Chicago

Department

BSD NEU - Operations

About the Department

The Department of Neurology at The University of Chicago Medical Center has a great history and tradition, having made significant contributions to neurological training, clinical care, and the basic understanding of neurological disease.

Job Summary

Reporting to the Section Administrator, the Operations Manager plays a pivotal role in overseeing the daily operations of the Department of Neurology. Acting as the department's liaison with numerous internal and external stakeholders, this position provides fundamental administrative support.

Responsibilities

Space and Facilities Management:

• Handling space, facilities, and equipment management projects, including renovation, maintenance, and ongoing operations.
  
• Regularly updating leadership of said projects and proposing office assignments within the department, including accommodations for guests and temporary faculty/staff.
  
• Coordinating technology deployment and updates in collaboration with relevant departments, including ordering computers, pagers, etc. for faculty and staff.
  
• Collaborating with Facilities Services to oversee conference rooms and daily maintenance.
  

Credentialing Management:

• Coordinate the submission of credentialing applications for new healthcare providers and reappointment applications for existing providers.
  
• Ensure that applications are completed accurately, including all required information and supporting documentation.
  
• Ensure existing faculty members maintain proper certifications, licenses, and credentials.
  
• Tracking license expiration dates, reappointments, and insurance certificates.
  
• Liaising with the Medical Staff Office for credentialing and related processes.
  

General Operations:

• Overseeing day-to-day office management and administrative staff. Support department-centric projects for Chair/EA/SA, as needed.
  
• Providing guidance and ensuring consistency in administrative responsibilities.
  
• Be key point person for office related needs, including supplies, computers, EVS, plant requests, keys/swipe access, etc.
  
• Work closely with media counterpart to provide departmental content for internal and external distribution.
  
• Oversee department compliance with required annual trainings for University and Hospital; work with department members to ensure completion and troubleshoot at needed.
  
• Other duties as assigned.
  

Human Resources & Academic Affairs:

• Collaborate with Executive and Section Administrator(s) with faculty recruitment processes including but not limited to ad posting, candidate communication, and onsite visit logistic planning.
  
• Track onboarding processes of both faculty and staff, ensure responsible parties complete their respective onboarding tasks.
  
• Support activities of department search committees, including meeting minutes, key communications with candidates and assisting with outreach for searches.
  
• Responsible for coordinating badges, office space/supplies and other needs for new staff and faculty.
  
• Onboard rotating students and volunteers within the department.
  

Business Development & Events:

• Leading and supporting projects, strategic initiatives, and program development under the direction of the Executive/Section Administrator and Department Chair.
  
• Coordinating logistics and communication for significant events and providing innovative solutions for event planning as needed.
  
• Supervising multiple projects simultaneously and ensuring timely resolution of issues.
  
• Professionally supports the clinical department management. Implements plans for clinical educational programs and initiatives.
  
• Acts as a liaison between the section and other University departments.
  
• Performs other related work as needed.
  

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.
---
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
---
Certifications:

---

Preferred Qualifications

Education:

• Bachelor's degree in business, health care administration, HR, or related field.
  

Experience:

• Progressively responsible administrative/supervisory experience.
  
• Experience in healthcare or an academic medical center environment.
  
  

Preferred Competencies

• Supervisory skills.
  
• Analytical skills.
  
• Problem-solving skills.
  
• Decision-making skills.
  
• Attention to detail.
  
• Organizational skills
  
• Oral and written communication skills.
  
• Interpersonal skills.
  
• Ability to work independently with a high degree of initiative.
  
• Ability to maintain confidentiality.
  
• Ability to work on multiple projects simultaneously, set priorities, and meet deadlines.
  
• Knowledge of spreadsheet and word processing programs.
  

Application Documents

• Resume/CV (required)
  
• Cover Letter (required)
  

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Administration & Management

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

40

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

---