Originations Quality Manager
The Judge Group Inc.

Boston, Massachusetts


Location: REMOTE
Salary: $80,000.00 USD Annually - $110,000.00 USD Annually
Description:
Job Title: Originations Quality Manager

Location: 100% Remote

Salary Range: $80,000 - $110,000

Overview:

We are seeking an Originations Quality Manager to lead efforts in improving quality and efficiency within the mortgage originations business. This role involves utilizing Six Sigma and/or Lean methodologies to identify, analyze, and implement improvement opportunities. Key responsibilities include working with cross-functional teams, conducting data analysis, leading process improvement projects, and staying informed of industry trends.

Responsibilities:

  • Utilize Six Sigma and/or Lean methodologies to analyze processes and identify improvement opportunities within the residential mortgage and home equity originations business.
  • Collaborate with cross-functional teams (operations, underwriting, closing, risk management, technology) to understand workflows and identify inefficiencies.
  • Conduct and present data analysis to measure process performance, identify root causes of defects, and assist in implementing corrective actions.
  • Manage the action plan process, including setting objectives, identifying required resources, and monitoring/reporting results to stakeholders.
  • Lead and facilitate process improvement projects, defining project scope, goals, and developing a detailed roadmap.
  • Ensure process changes align with business objectives and regulatory requirements.
  • Develop and maintain performance metrics to track the effectiveness of process improvements and provide regular updates to management.
  • Provide training and support on Six Sigma and/or Lean principles to build a culture of continuous improvement.
  • Stay informed about industry trends, best practices, and emerging technologies related to mortgage and home equity originations.
  • Perform other duties as assigned.
  • Travel may be required up to 25%.

Qualifications:
  • Bachelor's degree in business, finance, or a related field preferred.
  • 3-5 years of experience in mortgage origination processes, regulatory requirements, and industry standards.
  • Six Sigma certification (e.g., Green Belt, Black Belt) is highly preferred.
  • Proven experience in developing, implementing, monitoring, and evaluating process improvement projects in the mortgage and home equity originations industry.
  • Strong analytical skills, with the ability to transform raw data into structured information to gain insights and identify trends.
  • Proficiency in Encompass, ACES, Microsoft Excel, PowerPoint, and reporting/analytics tools such as Business Objects and Power BI.
  • Excellent project management skills, including task prioritization, timeline management, and driving sustainable results.
  • Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and influence stakeholders at all levels.
  • Demonstrated proficiency in Six Sigma tools and methodologies (e.g., DMAIC, root cause analysis, statistical process control).
  • Ability to thrive under pressure in a fast-paced, dynamic environment, adapt quickly to changing priorities, and work effectively with minimal supervision.
  • Strong organizational and time management skills.
Contact: scaccamo@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com



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