Part Time Academic Success Coach
Central Arizona College

Job Summary

Responsible for providing an innovative and holistic approach to supporting student success for underrepresented minorities, first generation students, and/or at-risk students. Coaches will support student success by: strategically contacting students, providing learning opportunities focused on student success skills, digital literacy, growth mindset, interdependence and soft skills, and connecting students to critical support services as they complete adult education courses. Provide guidance to adult education student transitioning to college/post-secondary courses and/or the workforce. Serve all students as a TRUE Learning Community by promoting student success through student learning, student development, and student retention. This position is dependent upon grant funding.

Responsibilities

Pro-actively communicate with Adult Education students (both individually and in groups) to maximize enrollment, persistence, course success and retention. Maintain thorough documentation of all project activities and interactions with students.

• Use the Arizona Adult Education Data Managements System to identify and follow up with at risk students in Adult Education courses and put in place appropriate interventions for success.

• Engage Adult Education students in learning, college navigation, and personal growth activities. Refer students to all service resources necessary for their success.

• Collaborate with student affairs, learning support, instructional personnel and other college staff and partners to create, modify and support student success efforts.

• Operate multiple college systems to retrieve, communicate and submit information/data (Blackboard, AAEDMS, Office 365 etc.)

• Collect evidence and evaluate student and academic services operations and processes; assist in designing metrics to measure quality of services; recommend improvements and modifications; summarize findings and prepares related reports

• Actively participates in professional learning opportunities focused on equity and inclusion, learning support, and Online learning

• Researches and recommends resolutions for technically difficult and complex student concerns. Analyzes confidential student information; identifies issues and discrepancies; formulates plans to support student success

Marginal Functions:

• The position may perform other duties commensurate with the functions and level of the position to include participating in committee assignments and the recruitment and retention of students.

Qualifications

EDUCATION/EXPERIENCE: Associate degree

DESIRABLES:

Bilingual English/Spanish.

Work experience in a related field (adult education, case management etc.)

SPECIAL POSITION CONDITIONS: Ability to work a flexible schedule as needed to meet the needs of students. Possession of a valid State of Arizona Class D Driver's License is required. Must be eligible to obtain an Adult Education certificate for the Arizona Department of Education. Knowledge, Skills, & Abilities

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KNOWLEDGE, SKILLS, AND ABILITIES:

Skills: Microsoft Office products, electronic mail system, and student database systems.

Knowledge of methods and techniques of learning and/or teaching students and staff.

Knowledge of the methods and practices used in conducting research, in the use of the internet as a tool, and in report preparation.

Knowledge of techniques and methodologies of student assessment.

Knowledge and skill in operating a variety of multimedia equipment, computer systems, hardware, and relevant software applications.

Effective communication and interpersonal skills as applied to interaction with staff, community leaders, faculty, students, and the public. Skill working in a diverse multi-ethnic, multi-cultural population.

PHYSICAL REQUIREMENTS:

Duties require little physical effort in work with light (up to 10 lbs), easy to handle materials. Duties performed causes light fatigue of eyes, fingers, or other facilities due to long periods of standing, sitting, and repetitive motion.

INTERPERSONAL SKILLS:

Important Level Interpersonal Skills: Position engages in or requires some or all of the following: Alternative or combined human relations skills in understanding other people and influencing their behavior in order to achieve job objectives; must have skills of persuasiveness or assertiveness, as well as sensitivity to other person's point of view in order to influence their behavior, change an opinion, or turn a situation around; may provide direction, consultation, and/or training; deals with confidential information; has contact with students, program participants, and/or the public. This level of interpersonal skill is required in jobs which regularly interact with others with the organization or with the public. May provide work direction or function as a lead position providing work assignments, monitoring and give feedback to other employees. Time is required for interaction.

WORKING CONDITIONS:

Job is performed in general office or comparable working area with occasional distractions such as noise, interruptions, or congested work areas with exposure to some disagreeable elements.

CAC is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti?discrimination. CAC strictly prohibits and does not tolerate discrimination on the basis of the following protected classes and/or characteristics, in all of its operations, programs and activities, including but not limited to employment, promotion, admissions and access to all career and technical programs: race, color, religion, creed, national origin or ancestry, ethnicity, sex (including sex assigned at birth, pregnancy, sexual orientation, and gender identity or expression), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. For more information contact: Laura Shepherd, Title IX Coordinator at 480?677?7853 or titleix@centralaz.edu; Section 504/ADA Coordinator at 520?494?5409 or studentaccessibility@centralaz.edu or Human Resources at human.resources@centrlalaz.edu.

We acknowledge that our institution, Central Arizona College, occupies ancestral lands of the Huhugam (HU-hu-gum), who lived and farmed along the Gila River Basin centuries ago. We thank the Native communities and descendants of these Indigenous people whose stewardship of the land and waterways allows us to be here now: the San Carlos Apache Tribe, Tohono O'odham (THO'-oh-no OH'-oh-thum) Nation, Ak-Chin (AK-Chin) Indian Community,? and the Gila River Indian Community, which is comprised of the Akimel O'odham (A-kee-med/r OH-oh-thum) (Pima) and the PEE-Posh (Maricopa) tribes. Indigenous people from other Native nations also reside in Pinal County. Arizona is home to 22 federally recognized Tribes. All have made innumerable contributions to our region.?

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