Pharmacy Technician Transitions of Care Specialist
Froedtert

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Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is ON - SITE.

FTE: 1.000000

Shift: 4

Schedule: Monday- Friday working 7:30am-4pm, Saturday rotation every 5th or 6th weekend

Job Summary:

The Pharmacy Transitions of Care Specialist is a dedicated member of the Pharmacy Department team who is responsible for providing support to pharmacist-driven patient care activities as patients transition through the continuum of care, with a focus on admission to hospital, level of care changes during hospital admission, and discharge from hospital. Routine responsibilities include completion of detailed and accurate prior-to admission medication histories, identification and communication of barriers to medication access (e.g., uninsured, under insured) to appropriate care team members, routine attendance at multidisciplinary care coordination rounds, facilitation of discharge medication procurement (e.g., promote utilization of onsite pharmacies, enter/update demographic and prescription insurance information in software systems, facilitate patient signatures on forms needed to fill discharge prescriptions when needed, provide assistance with discharge medication payment collection and patient contact issues on day of discharge). The employee will work closely with decentralized inpatient pharmacists, outpatient pharmacy technicians, outpatient pharmacists, and other members of the healthcare team to facilitate patient transitions of care. Other duties as assigned.

EXPERIENCE DESCRIPTION:

A minimum of 3 years of experience in Pharmacy, Healthcare, Managed care, or other health insurance environment is required.

EDUCATION DESCRIPTION:

High School diploma or equivalent is required. Associate's Degree preferred. Graduate of ASHP accredited pharmacy technician training program preferred.

TRAINING DESCRIPTION:

Electronic medical record experience; experience with third party insurance; experience with various computer systems and programs (e.g., Epic, McKesson Enterprise).

SPECIAL SKILLS DESCRIPTION:

Proven attention to detail; effective interpersonal skills including outstanding organizational and follow-up skills; professional communication skills, ability to work independently and take initiative. Experience with medication names, doses, indications; interpersonal skills, including the ability to develop collaborative alliances, promote teamwork and ensure a high degree of internal and external customer satisfaction; quick learner; ability to function in a fast-paced and changing environment and balance multiple priorities; problem-solving skills.

LICENSURE DESCRIPTION:

Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire. Staff hired into this role prior to 3/31/23 must have applied for Wisconsin registration by 3/31/23 and have until 3/31/24 to obtain registration. Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Board's exam (PTCB) or the National Health career Association's exam (ExCPT) is required within 6 months of hire. Completion of the ASHP Medication Reconciliation Certificate is preferred.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

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