Programming Coordinator and Student Support Specialist, Int'l Student and Scholars Svc
Binghamton University, State University of New York

Category:: Professional
Subscribe::
Department:: International Student and Scholars Services
Locations:: Binghamton, NY
Posted:: Aug 9, 2024
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 49992
Position ID:: 179518

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $55,200 - $58,000

The Office of International Student and Scholar Services (ISSS), housed within International Education and Global Affairs (IEGA) at Binghamton University (SUNY) seeks an enthusiastic candidate for a full-time calendar year position of ISSS Programming Coordinator and Student Support Specialist.

The ISSS Programming Coordinator and Student Support Specialist, who reports directly to the Associate Director for International Student and Scholar Services, will work with a team of colleagues within International Education and Global Affairs (IEGA) and across campus to ensure the success of more than 2,100 enrolled international students and exchange visitors from more than 100 countries by creating, administering, and assessing the outcomes of programs designed to support our international population, as well as providing an opportunity for interaction, partnership, and outreach across campus.

Responsibilities:

Program Development and Implementation

• Work collaboratively with IEGA colleagues and collaborative partners on the development and implementation of social, intercultural, and informative programs/workshops, including yet not limited to serving as the lead presenter/facilitator and coordinating logistics for events.
• Coordinate ongoing ISSS programs, including the monthly International Coffee Hour, Global Networking Group, and Friendship Family Program.
• Serve as the primary logistical planner for New International Student Orientation.
• Coordinate Online International Student Orientation, including creating content in collaboration with ISSS colleagues, editing and captioning videos, adding students to electronic platform, monitoring student participation, and assessing data.
• Create and promote new programming initiatives for reaching new students, including pre-arrival webinars and post-arrival programs.
• Coordinate with the Associate Director on scheduling and staff support for all program offerings.
• Ensure well-orchestrated, professional, safe, and successful programs and learning opportunities for all participants. Support university retention and student support goals through programming initiatives.
• Actively engage with international student clubs and organizations and seek opportunities for further collaborations with student-led initiatives.

Communication and Assessment

• Assemble and distribute the monthly newsletter and time-sensitive email announcements.
• Publicize programming opportunities to appropriate constituencies on campus and in the community by serving as the manager of ISSS social media.
• Update ISSS website content related to programming, events, and campus and community resources.
• Create informational presentations in an array of mediums (PowerPoint; Google Slides, etc.)
• Create and edit flyers and other publications for ISSS orientations and programs.
• Maintain robust data reporting for ISSS programming, including quarterly, annual, and ad hoc reports as needed. Submit annual Weave report detailing ISSS initiatives.

Office Support

• Provide support to overall functions of the office, including corresponding and communicating with international students and scholars on a variety of issues associated with their status at the university. Provide back-up support to the ISSS front desk as needed.
• Work with leadership to brainstorm, implement, and assess staff development trainings, retreats, and appreciation events.
• Represent ISSS on campus committees and at campus events.
• Supervise a Graduate Student Assistant for 20 hours per week.

Note: this position will require occasional evening and weekend hours as needed to implement programs and events.

Requirements:

• Bachelor's degree
• Minimum of 1 year of related experience
• Effective problem-solving skills and demonstrated ability to take appropriate initiative
• Evidence of strong organizational abilities and the ability to effectively prioritize and manage multiple tasks in a fast-paced, high-volume, environment
• Excellent writing skills and proven attention to details
• Ability to be diplomatic, composed, and proactive in varied interactions
• Excellent cross-cultural communication skills with documented experience in public speaking and delivering presentations
• Excellent professional demeanor
• Ability to work independently and as a team member
• Commitment to high quality and efficient customer service to students, faculty, staff and external partners
• Ability to use and understand database tools for record creation, edits, and updates
• Must be able to work well with individuals of diverse languages, cultures and ethnic groups
• Candidates must be flexible, creative, energetic, well organized, and task-oriented
• Working knowledge of MS Office suite and Google services

Preferred:

• Master's degree
• International experience (i.e. study abroad; teaching abroad; extensive travel; etc.)
• Significant programming/event coordination experience in a higher education setting

Visa sponsorship is not available for this position

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=179518

Deadline for Internal Applicants: August 23, 2024

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.