Research Services Librarian
University of North Carolina at Chapel Hill

Department:

University Library-550501

Libraries

10/07/2024

11/07/2024

No

Permanent Staff (EHRA NF)

Research Services Librarian

EHRA Non-Faculty Instructional

20067276

NF0008566

Full-Time Permanent

1

40

North Carolina, US

11/18/2024

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

At the University Libraries, you are part of a welcoming, inclusive, open library community that advances research, teaching, healing and creativity on campus and far beyond. Here, we strive to create an environment of respect and collaboration, where vision and innovation can flourish."

The University Libraries aspires to set the standard for public university research libraries in the digital age. As one of the premier libraries in the South, we are an essential partner in the research, education, clinical care, and public service missions of UNC-Chapel Hill. The library system includes 10 on-campus Libraries, with nearly 10 million volumes, rich archival collections, and a growing investment in digital collections.The University Libraries serves campus and broader communities that reflect the socioeconomic, ethnic, and religious diversity of the state of North Carolina, and we maintain a welcoming, inclusive, and open educational and workplace climate for all. We strive to create an environment of respect and collaboration where vision and innovation can flourish. Learn more about our Strategic Framework including our pillars, values, and priorities by visiting https://library.unc.edu/about/strategic-framework/.

This position may be eligible for a hybrid work arrangement to include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.Reporting to the head of Special Collections Research and Instructional Services, the Research Services Librarian plans, coordinates, and supervises the provision of in-person and virtual reference and research services. They provide consultations on archival and bibliographic research methods and develop research guides, FAQs, and tutorials that help our community of users successfully navigate our Special Collections. Fostering a collaborative work environment, this position leads the Special Collections research services team in creating a welcoming and productive research experience for all in-person and remote users. This team includes the duplication reproduction technician, lobby reception and registration clerk, and student employees. The Research Services Librarian manages the research room, seeking to balance preservation and security requirements with a positive researcher experience. They conduct initial review of remote inquiries, making referrals to subject specialists, curatorial staff, and technical services staff as appropriate. This position also facilitates the circulation of special collections materials within Wilson Library and the provision of digital copies of library materials to library patrons.The Research Services Librarian will also work regular shifts at the research room service desk, including some evenings and weekends, and they will design and implement research room policies and procedures, including the training of all staff on policies and procedures. This position will also communicate these policies to researchers. The position will also:Regularly evaluate research room activities and operations on site. Arrange training for all Wilson Library staff on research room uses of library systems (such as Aeon) and other library tools.Collect, analyze, and report metrics related to circulation, registration, and research room use; provide recommendations and conclusions based on those metrics.Conduct reference and research interviews with onsite and remote patrons.Coordinates with Technical Services staff on stacks management planning, including retrieval of materials from stacks for patron use. Regularly consult with Preservation and Conservation staff to ensure safe handling and preservation of special collections materials. Work closely with colleagues across the Libraries to coordinate Special Collections materials retrieval from offsite storage.Participate in overall department planning.Oversee the security of the research room and other public services areas.Collaborate with colleagues across the Libraries on unified strategies for reference and research services and tools and services that improve the Special Collections researcher experience.

Requires the Masters in Library Science (MLS) degree (or foreign degree equivalent). In specialized libraries, may substitute an advanced degree in the field of specialization (e.g., legal degree for a law library, or a history degree for a special historical collection within the library setting).

Masters degree in library science, Public History, or equivalent degree.Competence executing search strategies using print and electronic tools.Strong customer-service orientation and team building skills.Excellent interpersonal, oral, and written communication skills.Ability to work independently and collaboratively in a complex, fast-paced service-oriented environment.An understanding of reference functions in a library containing a wide range of materials including rare books, archival collections, audiovisual materials, and other formats.One year of supervisory experience

Prior experience working in an academic research library, particularly in circulation or special collections.Specialized knowledge of library systems and procedures in library public services.High proficiency using computer-based technology and ability to adapt to new technologies.Demonstrated initiative and flexibility in adapting to change.

Routinely moves library materials weighing up to 25 pounds; Frequently works in an environment in which exposure to materials containing dust and mold is possible; Occasional weekend and evening shifts required.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

For a more detailed vacancy announcement, please visit:https://library.unc.edu/hr/employment/A minimum of three references are required upon application submission