Resource Professional, CCRS
University of Illinois

Resource Professional, CCRS

Child Care Resource Service

Department of Human Development and Family Studies

College of Agricultural, Consumer and Environmental Sciences

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Job Summary
Evaluate program eligibility of the Child-Care Assistance Program based on the Illinois Department of Human Services program guidelines. Assist families and child- care providers in navigating the program requirements.

Duties & Responsibilities

• Program Delivery and Evaluation • Evaluate eligibility of parents to participate in the IDHS CCAP program, ensuring accurate calculation of income based on IDHS state databases. • Process incoming family and child care provider updates through the state databases, including CCMS and Bluezone. • Implement updated policies and procedures to guarantee a precise determination of eligibility. • Function independently, while managing required production expectations to ensure contracted timelines are met, while maintaining accurate records.
• Program Leadership, Planning, Implementation • Build positive relationships with childcare providers, parents, and community members by educating them of available resources provided by CCRS and guiding them to navigate the available educational information and services in their community related to early care and education. Work with them through scheduled walk-in and phone shifts. • Educate and instruct child care providers on policies and procedures so that they are able to assist parents in the application process for the Child Care Assistance Program (CCAP). • Ensure that any CCAP program changes that occur within the contracting State agencies are incorporated into the evaluation process and communicated clearly to parents, child care providers, and community service agencies based on a strong understanding of the program changes. • Collaborate with community agencies, including the Family Community Resource Centers (FCRC) and the Department of Children and Family Services (DCFS), in order to outreach to families and child care providers, including providing services available within the service delivery area including Decatur, Danville, and Rantoul. • Manage the professional and educational social media accounts to clearly communicate policies and procedures, including timely updates.
• Training and Professional Delivery
  • Attend community events and/or trainings within a regional area to educate child care providers on the policies and requirements of the CCAP program.
• Organizational Requirements
  • Continue educational development by obtaining at least 15 hours of required job-related workshops, training, coursework, etc., per year.
  • Perform other duties that contribute to the mission of the University of Illinois as assigned.
  • Occasional local, regional, statewide travel required.

Minimum requirement

Bachelor's degree in Public Administration, Community Planning, Child Welfare, ECE, Child Development, or related field. Two (2) years of relevant work experience in social work, customer service, and/or early childhood development including experience working with low-income families.

Knowledge, Skills and Abilities

• Knowledge of early childhood development, ability to interact with public with strong communication skills. Strong interpersonal and teamwork skills. Knowledge of computers and word processing software. Ability to prioritize a heavy workload, delivering results on a timeline and providing regular reports of activities and achievements.

Appointment Information

This is for two 100% full-time Civil Service 5002 - Program Coordinator positions, appointed on a 12-month basis. The expected start date is as soon as possible after 1/2/2025. Sponsorship for work authorization is not available for this position. The budgeted salary range for the position is $40,287 to $43,000. Out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment. Work for this position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy.

To be considered as a transfer candidate, you must apply for this position. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Application Procedures & Deadline Information

Apply for this position using the Apply Now button at the top or bottom of the posting on https://jobs.illinois.edu and upload your cover letter, resume, and contact information for three references. To ensure full consideration, applications should be received by 6:00 pm (CST) on November 29, 2024. All requested information must be submitted via the online system for your application to be considered . For further information about this specific position, please contact Brenda Eastham at (217)244-7727 or bkellis@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .

Requisition ID: 1027502
Job Category: Professional and Administrative
Apply at: https://jobs.illinois.edu

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