RN Logistics Center (Transfer Center)
Wellstar Health Systems

Facility: 2540 Windy Hill Rd
Job Summary:

The RN Central Logistics Center is a professional nurse who functions under the direction of the Supervisor RN Central Logistics. RN Central Logistics is responsible for shift operations including patient bed assignments, clinical expert and resource for patient logistics and decision making. The RN Central Logistics manages throughput through triage of patient placements from all points of entry, including but not limited to ER, OR PACU, Cath Lab, Direct Admits, internal and external transfers, and outside hospitals. The RN Central Logistics has responsibility of standards of practice, interpreting system and department policies and procedures and ensuring quality patient care and compliance with regulatory and legal requirements. The RN Central Logistics is responsible for patient/customer satisfaction and appropriate reporting. RN Central Logistics is responsible for coordinating department functions with the operations of other hospital departments to maximize throughput and interdepartmental efficiency. The RN Central Logistics will have the clinical knowledge and ability to critically think through complex problems and appropriately place patients. All Central Logistics communications and functions will follow EMTALA guidelines and ensure that the transfer process ensures a safe and seamless acceptance of patients into the Wellstar Health System.
It is expected that all RN Clinical Nurses are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals. And other duties as assigned.

Core Responsibilities and Essential Functions:

Resources and Support
* Coordination of all procedural and surgical cases for priority and accuracy of placement.
* Coordination of all admissions into the hospital i.e. direct admissions, emergency department and hospital to hospital transfers.
* Coordination of unit to unit transfers to facilitate opening appropriate beds as needed.
* Daily communication with bed meeting members of current hospital census and bed needs.
* Ongoing critical thinking and use of clinical knowledge in determining the right place, for the right patient, at the right time

Interdisciplinary Teamwork and Collaboration
* Evaluation of all procedure and surgical schedules for patients requiring bed assignments pre- and post-procedure and communication of this information to the appropriate unit.
* Evaluation of all emergency department admission requests for appropriate information and determination of placement.
* Processing of information from physicians office for accuracy regarding direct admits for proper placement and communication of this information to appropriate unit while collaborating with Patient Flow Leader and patient access services.
* Notification of Patient Flow Leader regarding questionable admissions responsibility/function/expectation.

Facilitating placement of patients in emergent situations.
* Facilitating placement of patient requiring critical care placement in coordination with the emergency department, rapid response RN, and critical care departments.
* Accuracy in obtaining information to call in the On-Call Teams for either Cath Lab or CVOR, calling in team, obtaining bed placement.
* Ongoing communication with leadership regarding hospital census and bed requirements in emergent situations

Exemplary Practice and Outcomes
* Performs the Nursing Process (assessment, diagnosis, identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes.
* Provides patient centered care that is consistent with population specific characteristics (e.g. age, gender, disease, etc) in a manner that adapts service delivery to reflect an understanding of cultural diversity.
* Practices using current clinical practice standards for guiding decision making

Teamwork and Communication
This job is performed satisfactorily when:
* Responsible for communication that ensures information is shared for effective operations.
* Seeks out, understands, listens and conveys clear information as needed in written and verbal forms.
* Provides accurate and timely information for shift report.
* Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations.
* Demonstrates ability to identify and resolve interpersonal or professional conflicts when dealing with members of the organization.
* Consistently demonstrates tact, courtesy and positive attitude in communications and interactions with other employees, visitors, physicians and the public. At all times presents the department and the hospital in a positive manner.
* Demonstrates willingness and ability to initiate and implement change. Communicates problems to appropriate managers, department director and/or as needed or as they occur

Professional Development and Initiative
* Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
* Serves as a preceptor and/or or mentor for other team members to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment

Evidence Based Practice and Research
* Upholds all health care system/organizational policies and procedures and clinical competencies put forth by this job description and professional association including legal, regulatory and accreditation requirements and standards ensuring by way of example, such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes.
* Participates in data collection, poses relevant clinical questions to advanced evidence-based practice. Consults appropriate experts and uses appropriate resources and evidence to address practice questions.

Collaboration and Partnership
* Proactively plans for the care of patients across the continuum of care throughout the patients length of stay.
* Upholds protocols and procedures when called upon or through self-initiation in collaboration with care managers and other members of the health care team to achieve best practice outcomes (i.e., decrease in re-admission rates; avoidable days; adverse events; etc).
* Supports efficient and effective use of human and material resources.

Performs other duties as assigned

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

Graduate from an accredited RN program Required
Bachelor's Degree Graduate of an accredited/approved school of nursing: Baccalaureate degree in nursing (BSN) from an accredited school of nursing Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Reg Nurse (Single State) or RN - Multi-state Compact
• Basic Life Support or BLS - Instructor

Additional License(s) and Certification(s):Required Minimum Experience:

Minimum 2 years of clinical nursing experience in a hospital (Transfer Center) Required
Epic and 3M experience Preferred

Required Minimum Skills:

Strong interpersonal skills.
Demonstrates critical thinking and decision-making skills in a fast-paced environment.
Works well with others in a collaborative, team-focused, patient centered way.
Communicates effectively both orally and in written form with all levels of internal and external resources.
Analytical skills necessary to solve technical and clinical challenges.
Sufficient clinical and leadership experience to ensure competence and credibility in guiding the decision-making process Computer/data entry experience.
Ability to communicate with various members of the healthcare team.
Ability to use EXCEL, Word and have basic computer operational knowledge.

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