Rock Creek Park, Intern
Guest Services

Compensation Amount:
17.00 USD Hourly

Job Summary:
RCPHC's Internship program offers he opportunity to learn valuable industry job skills. Interns work closely with assigned instructors and are challenged to use good reasoning skills, work well in a team environment, and reinforce horse-safety knowledge with a new generation of campers. Interns are an important part of the team and will have the opportunity to learn multiple areas of summer camp business management (lesson planning, instructor support, troubleshooting, and more.) Prospective interns who previously participated in the Senior Counselor in Training program are especially encouraged to apply.

Job Description:

ESSENTIAL FUNCTIONS

• Actively participate in any orientation and training sessions.
• Collaborate in pre-camp planning.
• Coordinate with assigned instructor to execute/troubleshoot daily tasks, update changes in schedule as needed, and monitor camper's health and wellbeing.
• Anticipate and step in to fill in gaps in programming to include tacking/untacking horses, leading ponies, providing instruction when requested, and daily clean up.
• Positive and constructive interaction with campers to include giving guidance on activities, comforting campers, identifying, and reporting problems, working with teams for appropriate socializing and social distancing.
• Other duties as required and opportunities to be developed.

SKILLS AND KNOWLEDGE REQUIREMENTS

• Preferably served in Senior Counselor in Training program (or commensurate experience.)
• Willing to commit at least three weeks of service.
• Horseback riding experience at Intermediate or above (or possess additional, relevant experience.)
• Commensurate experience at other barns/camps will be considered.
• Strong work ethic.
• Ability to plan, organize and prioritize.
• Attention to detail--ability to follow procedures and manage multiple priorities in a fast-paced environment.
• Adaptability and creativity while working in a dynamic environment where not all elements are under your control.
• Willingness to take the initiative and to receive direct feedback and coaching.
• Flexible, friendly, and able to ask questions. Display a positive attitude, even in challenging situations and when receiving direct feedback.
• Maintain professional composure. Think critically about how to solve problems or prevent them from happening in the future.
• Experience in peer-to-peer counseling or other team building settings is a plus.
• CPR/First Aid/AED certified by the American Red Cross preferred or ability to obtain certification upon hire.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

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