Salesforce Quality Engineer/ Test Lead - Global Salesforce
Slalom, LLC

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Senior Salesforce Quality Engineer / Program Lead (Sr Consultant)

Slalom is seeking a Salesforce Quality Engineer capable of designing test strategies at the program/enterprise level and supporting the execution of various testing activities, including functional, integration, end-to-end, user interface, and API testing.

This role requires a meticulous and self-motivated individual who can work both independently and as part of a team. The successful candidate will manage various tasks, analyze pertinent data, and deliver actionable insights to guide strategic decisions. Strong analytical abilities, proficiency in relevant tools, and the capability to communicate complex information effectively are crucial for this position. This is an exciting opportunity for quality engineers with experience in testing Salesforce Public Sector Solutions and a passion for Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Einstein Analytics, MuleSoft, Industry Clouds, Communities, AWS Connect, Tableau, and more. The ideal candidate will have been involved in large Salesforce transformations.

Responsibilities:

• Develop and implement comprehensive quality assurance strategies and processes for our large client engagements including but not limited to Salesforce Ecosystems
• Lead and manage the project quality engineering team, providing guidance, mentorship, and support.
• Collaborate with project managers, developers, cross-functional teams, and other stakeholders to ensure quality standards are met.
• Act as a primary liaison with stakeholders to ensure alignment on quality objectives
• Conduct regular quality assessments and audits to identify areas for improvement
• Oversee the creation and execution of test plans, test cases, and eventually automated test scripts.
• Advise and work towards compliance with industry standards and best practices.
• Monitor and report on key quality metrics and performance indicators.
• Drive continuous improvement initiatives to enhance product quality and efficiency.
• Stay up to date with the latest trends and advancements in quality engineering and software testing.
• Design and develop testing approach and plans for specific test areas
• Work closely with teams to construct test automation frameworks and test scenarios
• Facilitate defect triage and handle overall defect resolution process
• Conduct test case reviews, ensure requirements traceability and proper coverage
• Share knowledge and help other team members of the Salesforce Quality Engineer team
• Provide guidance on client test automation readiness and help clients deliver on their automation goals
• Advise on API designs and develop reusable API functional tests

Qualifications:

• Experience in software and testing lifecycle, inception through deployment
• Experience in test strategy, test planning, test case design, and test execution
• Proven track record of developing and executing comprehensive quality assurance strategies across multiple teams or projects.
• Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams and stakeholders
• Ability to take ownership of QA processes, ensuring alignment with company goals and driving continuous improvement without direct supervisory responsibilities
• Deep understanding of Agile methodologies and how QA integrates seamlessly within Agile workflows
• Salesforce Platform Experience
• Mixed experience in various QE-related roles such as:
• Software Development Engineer in Test (SDET)
• API Test Automation Experience (e.g., Postman, SoapUI, Fiddler)
• UI Test automation experience (e.g., Selenium, Provar, AccelQ)
• Performance test engineer
• Test environment or test data coordinator/lead
• Manual functional tester
• Passionate about quality engineering and the Salesforce ecosystem
• Able to travel up to 50% (post-COVID)

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Sr. Consultant role is $110,000-$203,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

We will accept applications until February 7, 2025

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