Senior Director of Operations, Facilities Management
Binghamton University, State University of New York

Category:: Management/ Executive
Subscribe::
Department:: Facilities Management
Locations:: Binghamton, NY
Posted:: Sep 25, 2024
Closes:: Open Until Filled
Type:: Full-time
Ref. No.:: 00090
Position ID:: 181421

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Director of Physical Plant (*Management Confidential)

Salary: $170,000 - $190,000

Binghamton University seeks an inspiring and visionary leader to become its next Senior Director of Operations in Facilities Management.

One of four research universities in the SUNY system, Binghamton enrolls more than 18,000 undergraduate and graduate students in its six schools and colleges. Founded in 1946, this relatively young university has swiftly built a reputation for excellence in undergraduate education that is bolstered by growing, high-quality graduate programs and a rapidly expanding research enterprise that places it among the elite universities in the nation that have earned very high research activity status in the Carnegie Classification of Institutions of Higher Education.

Binghamton is consistently ranked among the top 40 public universities in the nation and has been called the "premier public university in the northeast" by the Fiske Guide to Colleges for over a decade, distinguishing itself for its exceptional quality combined with affordability. The university has received national recognition for its special programs and overall success in comprehensive internationalization, as well as its residential communities led by tenured collegiate professors who seamlessly integrate life inside and outside the classroom, creating the feel of a small college with the resources of a major university. Binghamton recruits outstanding and diverse undergraduate students (one-third of whom are people of color), and Binghamton's overall student body hales from all 50 states and 100 countries.

Binghamton's main campus is spread over 930 acres including a 190-acre nature preserve and wetland area with a six-acre pond. Facilities Management provides maintenance, renovation and a wide array of other services to nearly 118 buildings combining to over 6.6 million square feet. In addition, Binghamton has two satellite campuses in downtown Binghamton and downtown Johnson City, both in close proximity to the main campus in Vestal. There are approximately 550 dedicated individuals working in the Department of Facilities Management.

Position Overview:

The Senior Director of Operations at Binghamton University will oversee and manage the operational, financial, and administrative functions of the maintenance and operations division in Facilities Management. This role requires strong leadership, strategic planning, and collaboration to ensure the effective execution of the university's mission, goals, and objectives. The Senior Director of Operations will work closely with department heads, faculty, and staff to enhance operational efficiency and service delivery.

*This is a Management / Confidential appointment that serves at the pleasure of the President and is not represented by any union.

Operations is responsible for the day-to-day functioning and routine maintenance of buildings, building systems, grounds and utilities.

The Operations team consists of the following:

• Campus Services
  • Custodial including Event Support
  • Facilities Operations Center
  • Central Receiving/Warehouse
  • Environmental Resource Management
  • Grounds & Mechanical Services
  • Expediting Services
• Maintenance & Operations
  • Trades (carpentry, electrical, masonry, plumbing, painting)
  • Sign Shop
  • Lock Shop
  • Asbestos & Safety
  • Preventive Maintenance
  • Fire Alarms
• Utilities & Mechanical Systems
  • Field HVAC
  • Zone HVAC
  • Refrigeration
  • Central Heating Plant
  • Utility/Energy Management
  • Electronics & Controls
• Facilities Management Human Resources & Campus Mail Services

Key Responsibilities:

• Leads an efficient, effective, innovative, responsive, and empowered facilities team and promotes a culture of respect, continuous improvement, employee satisfaction, customer service orientation, and a commitment to diversity in the organization.
• Places high emphasis on customer service and develops methods to measure/assess service levels provided by Facilities Management throughout the university.
• Oversee day-to-day operations ensuring efficient use of resources and alignment with the university's strategic initiatives.
• Oversee the critical maintenance program.
• Manage the operational budget, including the development, monitoring, and reporting of financial plans, ensuring cost-effectiveness and accountability.
• Develop and implement policies, procedures, and practices that promote efficient workflow and optimize resources across the department.
• Lead, mentor, and supervise a team of administrative and operational staff, providing guidance and professional development opportunities.
• Collaborate with academic and administrative units across the university to ensure cohesive, cross-departmental coordination.
• Evaluate and improve operational systems to enhance service delivery, minimize risk, and ensure compliance with university policies and applicable laws.
• Coordinate facilities management, technology, and other logistical needs to support the goals of the department.
• Prepare regular operational reports for senior leadership, highlighting key performance metrics and areas for improvement.
• Lead initiatives aimed at streamlining processes and implementing technology solutions that foster innovation and improve efficiency.
• Support strategic planning efforts, including resource allocation and project management for departmental initiatives.
• Represent Facilities Management on designated committees and work groups.
• Will participate in the formulation of applicable university policy.

Visa sponsorship is not available for this position

Requirements:

• Bachelor's Degree in architecture, engineering, facilities management, energy management, environmental sciences, construction, business management or a related field and five to ten (5-10) years of experience in a related field with progressive leadership experience preferably in a university or large-organizational setting

OR

• Associate's Degree in architecture, engineering, facilities management, energy management, environmental sciences, construction, business management or a related field with ten to fifteen (10-15) years of experience in a related field with progressive leadership experience preferably in a university or large-organizational setting

• Proven experience in budget management, financial reporting, and resource allocation.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent interpersonal and communication skills, with the ability to lead and collaborate effectively with diverse stakeholders
• Knowledge of operational best practices, policy development, and compliance within a higher education environment
• Proficiency in project management and the ability to handle multiple projects with competing priorities
• Experience in a union environment desirable

Work Environment:

This position requires on-campus presence at Binghamton University, with occasional travel for meetings and conferences. The Senior Director of Operations will work in a fast-paced, collaborative environment that values innovation, teamwork, and continuous improvement.

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.

Application Instructions:

All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=181421

Deadline for Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume,
2. Cover letter, and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.