Senior Enterprise Systems Analyst
Datasite

Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest your talents in us, and we'll return the compliment.

Job Description:

Datasite is the industry leader in technology solutions that enable mergers, acquisitions, initial public offerings, restructuring and other critical capital transactions in more than 170 countries. We provide the world's leading investment banks, private equity firms, law firms and corporations with tools to simplify, streamline and accelerate the due diligence process, helping them close more deals, faster. We are a global team of high-energy, passionate people. We have strong individual voices, but we work as a team, bringing out the best in each other. We thrive under pressure and always keep the customer at the heart of everything we do.

Open to remote workers

Position Summary

The Senior Enterprise Systems Analyst is responsible for analyzing, designing, and implementing enterprise-level information systems and solutions to meet the needs of a fast-growing SaaS-based organization. Success in this role involves working closely with stakeholders to understand business requirements, evaluate current systems, identify new systems or enhancements to existing systems, and support the ongoing integration, security, efficiency, and effectiveness of enterprise systems. This engineer provides technical proficiency in efficiently completing projects and tasks for the rest of the business as a member of a technology support and services team. This role is a self-starter and collaborates within IT, with peer groups, and with vendors to provide world-class systems. This role will participate in the on-call rotation providing 24/7 coverage.

Required for this role is a high energy, experienced, and self-motivated cloud-focused engineer who is responsible for secure operations and management of systems in Azure, AWS, Google Cloud, and elsewhere. The successful engineer is an advanced technical subject matter expert who can apply knowledge and research to deliver innovative solutions to the business, including automation at every opportunity. Strong documentation skills are required as this role is an escalation path for lower support tiers and trains others in the IT department.

The ideal engineer is a passionate, results-oriented technologist who enjoys learning modern technologies and getting elbows deep with something new. This consummate engineer has spent years honing knowledge and skills for developing efficiencies in enterprise systems. The engineer is a natural and inspired learner who is always seeking to solve problems, learn new possibilities, and exploit opportunities that move the business forward. The individual is someone that people notice and commend on their Customer Service skills.

Duties and Responsibilities

• Stakeholder Collaboration: Work in partnership with business units, IT teams, Information Security, Product Development, and external vendors to gather requirements, develop specifications, and ensure successful system integration.

• System Analysis and Design: Conduct thorough analysis of business processes and systems to identify areas for improvement and reducing technical debt. Develop and execute test plans to validate current system conditions against desired states defined by Enterprise Architects. Design and implement solutions that enhance system performance, efficiency, and accessibility (SSO).

• Technical Expertise: Provide technical guidance and support for enterprise systems, including troubleshooting, performance tuning, and system upgrades. Ensure systems are properly utilized, running efficiently, and secure.

• Documentation: Create and maintain comprehensive documentation of IT systems designs, processes, configurations, and procedures for end-users and IT staff to enable knowledge sharing within the IT team.

• Training and Support: Develop and deliver training programs for end-users and IT staff providing ongoing support to ensure effective system utilization.

• Technical Support: Assist IT staff with troubleshooting and provide advanced technical support to resolve complex issues.

• Project Management: Oversee implementation and coordination with stakeholders leveraging Agile methodologies to timely deliver on efforts related to enterprise systems with adherence to budget, quality standards, and business goals.

• Standards Adherence: Designs and maintains solutions derived from architecture standards. Establish design standards and patterns to meet business needs. Collaborate with architects and engineers to integrate system and data security.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.

• Experience: Minimum of 7 years professional IT experience with 3 years' experience in enterprise systems analysis, documentation, design, and implementation. 5 years' experience with cloud-based solutions.

• Technical Skills: Proficiency in managing/configuring enterprise systems and business applications. Strong knowledge of data management, system integration, and software development methodologies. Proficient in at least one programing language.

• Analytical Skills: Sophisticated problem-solving abilities and a keen eye for detail. Ability to analyze complex systems and processes to identify and implement improvements. Strong aptitude for organizing disparate topics.

• Communication Skills: Strong verbal and written communication skills. Excellent interpersonal skills and customer service attitude. Ability to effectively communicate technical concepts to peer groups and non-technical stakeholders.

• Project Management: Proven experience in managing project deliverables, including planning, execution, and monitoring in an Agile/Scrum/Kanban framework able to work on multiple projects simultaneously and deliver continuous results and improvements.

Physical Demands

Typical office environment which includes extended periods of time sitting or standing, working on a personal computer, typing, using a mouse, using a phone, and participating in video conferences, etc.

Additional Information

• Core hours are Monday - Friday 9:00am - 4:00pm Central Time

The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. Datasite reserves the right to modify this pay range at any time.

Salary Range - $86,850 - $150,400

As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.