ServiceNow System Administrator
Blue Cross Blue Shield Kansas

The ServiceNow System Administrator will operate as part of the IT Business Office team to support the current and future operational needs of BCBSKS. This role will handle configuration and deployment tasks for the BCBSKS ServiceNow sub-prod and production instances, as well as provide day-to-day support and system enhancement recommendations for current and future ServiceNow modules.

*This position will be hired at the System Administrator or Senior System Administrator level.

** This position is eligible to work hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

• Family Comes First: Total rewards package that promotes the idea of family first for all employees.
• Professional Growth Opportunities: Advance your career with ongoing training and development programs.
• Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
• Inclusive Work Environment: We pride ourselves on fostering a diverse and inclusive workplace where everyone is valued and respected.

Compensation

$95,000 - 126,000

• Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

What you'll do

• Collaborate with stakeholders to understand and document requirements
• Design, configure, and deploy forms and workflows in the ServiceNow environment
• Perform unit, system, and integration testing of ServiceNow processes
• Create and maintain documentation for the ServiceNow solution
• Configure and support integrations between ServiceNow and other software solutions
• Adhere to established best practices and standard operating procedures
• Assist with designing, developing, and supporting the CMDB within ServiceNow
• Provide guidance to users regarding how to utilize the ServiceNow platform
• Assist with implementing additional modules of the ServiceNow platform

What you need

• HS Diploma or equivalent required, Bachelor's degree in computer science, information technology, or related field preferred.
• 5+ years of experience in Information Technology required.

Bonus if you have

• 2+ years as a ServiceNow administrator preferred.
• ServiceNow Administrator certification preferred
• CMDB development/maintenance experience preferred

Benefits & Perks

• Base compensation is only one component of your competitive Total Rewards package
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 5% 401(k) plan matching
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

Our Commitment to Diversity, Equity, Inclusion, and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.

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