Sr. Clinical Program Coordinator
University of Miami

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The University of Miami/UHealth Department of Orthopedics Sports Medicine is currently seeking a full time Sr. Clinical Program Coordinator to work in Coral Gables, FL. The Senior Clinical Program Coordinator acts as a lead in the development, organization, production, and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Moreover, this employee provides a broader oversight to daily program activities in support of the University's mission. The Senior Clinical Program Coordinator evaluates the financial performance of programs to meet departmental goals and assist in the development of short- and long-range budgetary planning.

CORE JOB FUNCTIONS

• Supervises, directs, and coordinates assignments for the given program.

• Trains, develops, and empowers staff to effectively perform their jobs.

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.

• Coordinates program activities with other program, department or staff activities, ensuring optimum efficiency.

• Acts as a main point of contact for project funders, advisors, speakers, and participants, and recruits program participants, members, and volunteers.

• Oversees various personnel actions, including but not limited to, hiring, performance appraisals, disciplinary actions, termination, employee time records, and other related activities.

• Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.

• Develops program communications and promotional literature for distribution, including newsletters, brochures, and flyers.

• Prepares and presents periodic reports, financial statements, and records for management or outside agencies.

• Makes suggestions to leadership including the process changes that will improve overall performance.

• Maintains required records and reports statistics for administrative, quality assurance, and safety and control purposes.

• Maintains patient confidentiality as well as the confidentiality of hospital business information.

• Oversees the maintenance of established supply levels in unit and supply rooms.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's degree in relevant field

Experience:

• Minimum 3 years of relevant experience

Any appropriate combination of relevant education, experience and/or certification may be considered.

Department Specific Functions

• Receive incoming referrals and collaborate with administrative and clinical teams to schedule patients appropriately and in a timely manner

• Receive VIP/HPP and escalated appointment and collaborate with administrative and clinical teams to schedule patient appropriately an in a timely manner

• Assist the department with updating Decision Tree to improve clinic template scheduling accuracy

• Assist with the development, implementation, and revision of protocols for clinic template scheduling accuracy and train/educate ancillary staff in protocols

• Responsible for the Department of Orthopaedics OR (operating room) management. This includes monitoring, maintaining, and improving utilization and the release of block time

• Attend OR leadership meetings on behalf of the department

• Other duties as assigned by the department

Knowledge, Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.

• Ability to handle difficult and stressful situations with professional composure.

• Ability to maintain effective interpersonal relationships.

• Ability to understand and follow instructions.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full timeEmployee Type:StaffPay Grade:H7

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