Sr. Manager, Machine Learning (GenAI)
PayPal Inc.

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know about the role
In this role you will contribute to product roadmap, product design & development of the platform. Your primary responsibility will be to lead development team, planning, design, architecture, people management & adoption of Generative AI solutions that focus on technology improvements such as Technology Assistants & Data Management Efficiencies.

Meet our team
AI/ML Platforms and Solutions Organization in PayPal drives AI solutions across PayPal and you will be part of a team building AI Assistant Framework. You will be building advanced Generative AI Solutions that are designed to create real-world impact by automating, optimizing, and simplifying processes for developers and organizations alike. By embedding intelligence into the development cycle, we enable PayPal teams to move faster, work smarter, and achieve more.

Job Description:

Your way to impact

• Define the plan/work allocation to various developers.
• Lead end to end development of the product/solutions with result-oriented product mindset.
• Mentor, Coach & Manage the developers

Your day-to-day

In your day-to-day role you will

• Conduct periodic check-in's and provide constructive feedback while setting high bar for speed and quality of deliverables.
• Design and develop Engineering Solutions & generative AI Applications for above ensuring scalability, efficiency, and maintainability of such solutions.
• Assist for Product Roadmap creation & define product requirements.
• Assist for adoption and promotion of the platform such as conducting open office hours, white-gloving team(s)onboarding etc
• Write clean, high-performance, high-quality, maintainable code.
• Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs.
• Stay abreast of the latest advancements in the field of Generative AI Application Development and actively contribute to the research and development of new Generative AI Applications.

What do you need to bring

• A Master's or Ph.D. degree in Computer Science or a related field.
• Proven experience working for a startup or Product leading development and adoption of the product or a platform.
• Minimum 15 years' experience with 7+ in hands-on leading roles.
• Minimum 5 years people management experience with at least 10 resources directly supervised.
• Strong communication, planning & cross-functional management.
• Strong proficiency in programming languages such as Java, Python, ML Platorms, LLMs, Machine Learning etc
• Experience in development of technical products or platforms for large enterprises.
• Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies.
• Experience with large language models (LLMs) & prompt engineering techniques, vector DB's (Nice to have).
• Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders.
• Proven ability to adapt and learn new technologies and frameworks quickly.
• A proactive mindset with a passion for continuous learning and research.

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$107300 to $259600

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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