Student Success Advisor - Advising & Mentoring
University of Illinois

Student Success Advisor - Advising & Mentoring

The Michael L. Jeffries, Sr. Center for Access and Academic Success

Job Summary
Responsible for providing advising, mentoring and coaching to select freshmen and transfer students in the Advising and Mentoring unit of The Michael L. Jeffries, Sr. Center for Access and Academic Success, as well as providing supervision for a cadre of graduate staff. Work closely with academic units to investigate and troubleshoot barriers that prevent student success.

Duties & Responsibilities

• Advising
  • Serves as an advocate and resource for assigned students and maintain frequent, systematic contact with those students.
  • Collaborates with the colleges and departmental academic advisors to identify students whose behaviors align with early alerts and refer students for academic retention services.
  • Collaborates with the colleges and departmental academic advisors to assists students in understanding and negotiating the academic rules and regulations that govern academic eligibility, progress, and successful degree completion.
  • Builds, fosters and maintains intentional relationships with the colleges departments and/or relevant campus units to ensure accurate dissemination of information.
  • Assist with the coordinating the Jeffries Center communication strategy and shares said information with colleges, departments and/or relevant campus units.
  • Directs purposeful discussion with students to identify academic strengths and challenges, gauge adjustment to academic and social life on campus, and provide advice regarding viable pathways that may lead to enhanced student success.
  • Assists students in developing a student success plan, an informal co-curricular transcript and a realistic career pathway plan.
  • Maintains detailed and thorough notes on individual advising sessions using unit and campus level reporting mechanisms.
  • Assists with the development of reports, data analysis and assessment of students' first year term by term engagement
  • Participates in the drop-in rotation to advise students seeking assistance but are not specifically targeted to receive assigned mentoring services.
  • Maintains awareness of a variety of institutional information including new majors, minors, certificate programs, deadlines and important dates etc.
  • Maintains awareness of current trends and best practices regarding student outreach and/or retention; assist with developing retention strategies, and work closely with staff in implementing, evaluating, and improving retention strategies.
• Assigned Area of Specialization and Supervision
  • Identifies and coordinates the logistics and operations relating to the assigned area of specialization including but not limited to structure, planning, outreach and execution, and budget requests. Assigned areas may include but are not limited to academic success/GRIT teaching and/or programming, continuing student experience, service learning and leadership, career development and engagement, admissions, diversity, equity and inclusion etc.
  • Participates in hiring of undergraduate student volunteers, workers and/or interns.
  • Assists with onboarding, training and evaluating assigned undergraduate student volunteers, workers and/or interns.
  • Supervises the daily work assignments of assigned undergraduate student volunteers, workers and/or interns.
  • Co-develops and manages the communication strategy.
  • Co-develops and manages the growth strategy and resource allocation for the assigned area of specialization.
  • Co-develops and implements the related assessment plan.
• Other General Duties
  • Assists in the general administrative planning and resource allocation.
  • Participates in staff, committee, and other meetings as assigned.
  • Participates in the annual new student recruiting and yielding activities.
  • Performs evening, weekend and business/conference travel as requested.
  • Assists with meeting the operational needs by performing other appropriate related duties.

Travel Requirements
10% Occasional travel for professional development, outreach, and training.

Minimum Qualifications

Bachelor's degree from a discipline appropriate for administering comprehensive, collegiate academic support service and mentoring. Two years of experience with academic advising, student retention, academic coaching, mentoring, or counseling. A minimum of two years of experience working with students from diverse backgrounds, first generation, low-income, TRIO or EOP. A minimum of one-year experience in one or more of the following areas: academic success programming, study aboard, service learning and leadership, career development, admissions and/or diversity, equity and inclusion programming.

Preferred Qualifications

Master's degree from a discipline appropriate for administering comprehensive, collegiate academic support service and mentoring.

Three years of relevant work experience.

Working knowledge of student systems such (e.g., Banner, Uachieve or DARS, Transferology, etc.).

Knowledge, Skills and Abilities

• Ability to think clearly, creatively, and to solve problems proactively. Excellent communication and administrative skills. Ability to learn and disseminate detailed information. Ability to work effectively individually and collaboratively. Ability to manage competing priorities successfully. Ability to advise, mentor, and coach students successfully. Student centered and service oriented.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The salary for this position is $58,000.00. The expected start date is as soon as possible after 6/16/2023.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on Friday, February 14, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://jobs.illinois.edu will not be considered. Complete applications will include a Cover Letter, detailed resume, and the name, affiliation and contact information for at least 3 professional references. Incomplete applications may not be considered. For further information about this specific position, please contact tjc-hr@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .

Requisition ID: 1028756
Job Category: Education & Student Services
Apply at: https://jobs.illinois.edu

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