Support Agreement Manager
Chickasaw Nation Industries

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Support Agreement Manager will build partnerships/relationships with internal and external stakeholders to include alignment with stakeholder interests and organizational goals, validating requirements to drive effective support processes, establishing governance frameworks. This is a hybrid position with a flexible schedule, requiring one day in the office each week in the Washington, D.C. area.

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.

As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

ESSENTIAL REQUIREMENTS

Familiarity with governance frameworks and process improvement methodologies within the DoD.

Advanced skills in Microsoft Office Programs, to include OneNote and Teams.

SharePoint user experience: ability to navigate, upload, and collaborate using SharePoint.

DoD Financial Management experience highly desired.

KEY DUTIES AND RESPONSIBILITIES

Essential Duties and responsibilities include the following. Other duties may be assigned.

Leads, supervises and mentors assigned staff. Provides training and direction for ensuring the achievement of maximum performance with high standards and exercises supervisory personnel management responsibilities.

Develops, coordinates, and maintains strong relationships with key internal and external stakeholders.

Possesses familiarity with all applicable regulations, to include DoDI 4000.19.

Understands and applies stakeholder requirements, needs and expectations to develop support agreement processes within the overall program.

Establishes and manages governance structures to ensure compliance and effective oversight of support agreement audits.

Collaborates with stakeholders to identify, strategize, validate and document their requirements, ensuring alignment to the support agreement framework and regulations.

Designs and implements processes for managing support agreements, ensuring efficiency, effectiveness, and adherence to best practices.

Conducts training and supports program development to ensure robust management of all past and current agreements.

Prepares reports and presentations for all stakeholders.

EDUCATION AND EXPERIENCE

Bachelor's degree in Business Administration, Finance, Economics or related field and a minimum of eight to ten (8-10) years' relevant experience, or equivalent combination of education/experience. Master's degree preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

EOE including Disability/Vet

CNI offers a comprehensive benefits package that includes:

• Medical
  
• Dental
  
• Vision
  
• 401(k)
  
• STD/LTD/AD&D
  
• Employee Assistance Program (EAP)
  
• Paid Time Off (PTO)
  
• Training and Development Opportunities
  

The estimated pay range for this role is $100K to $135K, with the final offer contingent on location, skillset, and experience.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

---