Support Services Coordinator, Response and Support Services / Deputy Title IX Coordinator UChicago CARES
The University of Chicago

Department

Provost The Center for Awareness, Resolution Education, and Support

About the Department

Equal Opportunity Programs (EOP), part of the Office of the Provost, has University-wide responsibility that includes coordinating compliance and programs in the areas of Equal Opportunity (EO), Affirmative Action (AA), unlawful discrimination and harassment prevention, accessibility, Veterans and Military-affiliated programs, and Title IX. To achieve its goals the EOP works closely with the Office of Legal Counsel, Human Resources, and Campus and Student Life in collaboration with academic and administrative leaders throughout the University. UChicago CARES, the Center for Awareness, Resolution, Education and Support, a part of EOP, works to prevent and respond to discrimination, harassment, and sexual misconduct in the University community.

Job Summary

The Support Services Coordinator, Response and Support Services / Deputy Title IX Coordinator UChicago CARES (The Center for Awareness, Resolution, Education and Support), is a full-time, 37.5 hours/week, administrative position reporting directly to the Director, Response and Support Services within UChicago CARES and indirectly to the Associate Provost for Equal Opportunity Programs/ Title IX Coordinator. The Support Services Coordinator will provide initial meetings with individuals impacted and coordinate supportive measures and referrals to internal and external resources for complaints of discrimination, harassment, and sexual misconduct under the related University policies made against students, faculty, other academic appointees, postdoctoral researchers, and third-parties.

Responsibilities

• Provides initial intake response and meet with individuals reporting incidents of discrimination, harassment, and sexual misconduct, including sexual assault, sexual abuse, sexual harassment, dating violence, domestic violence, and stalking.
• Provides information regarding the availability of supportive measures, resources, and referrals to University resolution processes, as appropriate. For reports involving academics, conduct intakes, as needed, in coordination with Resolution Services, UChicago CARES.
• Coordinates the implementation of supportive measures including issuing No Contact Directives, initiating contact with faculty regarding academic accommodations, or coordinating with the Deputy Title IX Coordinator regarding safety and support measures.
• Takes detailed case notes and receives any additional information regarding incidents.
• Provides ongoing case support, including follow-up with individuals and continued coordination of supportive measures, including communication with faculty regarding academic accommodations or coordination with other campus resources including Deans of Students, housing, dining, etc.
• Assists in conducting analysis related to campus safety and possible hostile environment.
• Utilizes case management databases to organize, manage, and track reports.
• Ensures proper documentation and tracking of all incoming reports in coordination with other CARES team members.
• Conducts and documents campus safety analysis on reports received.
• Assists Director in the preparation of annual compliance reports and internal reports.
• Plans and executes internal and external audits and activities to support regulatory agency inspections.
• Prepares, completes and submits all compliance documentation on a routine basis. Coordinates compliance committee meetings.
• Performs other related work as needed.

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.
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Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
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Certifications:

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Preferred Qualifications

Education:

• Master's degree in related field.

Experience:

• Providing services to individuals experiencing harassment, discrimination, and sexual misconduct.

Technical Skills or Knowledge:

• Proficient in utilizing electronic case management systems, such as Maxient.
• Knowledge of relevant laws in a higher education setting (e.g., Title VI, Title VII, Title IX, VAWA/Campus SaVE, FERPA, Clery).

Licenses and Certifications:

• Training in Title IX certification programs.

Preferred Competencies

• Work on multiple projects and cases simultaneously in an intense and fast-paced environment, set priorities, and meet deadlines.
• Excellent oral, written, and interpersonal communication skills.
• Handle sensitive and confidential situations and information with absolute discretion.
• Judgment and maturity in dealing effectively with student emergencies.
• Consider all points of view with reason, common sense, and empathy, and work toward outcomes that resolve the situation and may set precedent for the future.
• Demonstrated teamwork skills to lead and collaborate with a wide range of constituents.

Working Conditions

• Some evening/weekend work.
• This is a hybrid position of 37.5 hours/week.

Application Documents

• Resume/CV (required)

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Legal & Regulatory Affairs

Role Impact

Individual Contributor

FLSA Status

Exempt

Pay Frequency

Monthly

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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