Windows System Engineer
Partner's Healthcare

Site: Mass General Brigham Incorporated

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Promotion in dept / leaves open spot

Job Summary
Responsible for assisting in the development and support of computer systems, networks, and software solutions to meet business requirements. Will collaborate with cross-functional teams, troubleshoot technical issues, and contribute to the overall efficiency and effectiveness of the organization's technology infrastructure

Develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components.

-Conduct analysis of business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements.
-Research and design best fit infrastructure, network, database, and/or security architectures.
-Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met.
-Assist with root cause investigations and provide recommendations for preventative measures.
-Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.

Qualifications

Education
Bachelor's Degree Computer Science required or Bachelors' Degree Related Field of Study required
Experience in systems engineering, system administration, or a similar role. 3-5 years required

Knowledge, Skills and Abilities
- Strong understanding of computer systems, networks, and infrastructure components.
- Familiarity with server operating systems (e.g., Windows Server, Linux), virtualization technologies, and networking protocols.
- Experience with administration and troubleshooting of databases, such as SQL Server or MySQL, is beneficial.
- Knowledge of scripting languages, such as PowerShell or Python, is desirable.
- Familiarity with cloud computing platforms, such as AWS or Azure, is a plus.
- Strong analytical and problem-solving abilities, with the capacity to diagnose and resolve technical issues efficiently.
- Excellent communication and interpersonal skills, with the ability to work well in a team environment and communicate technical concepts to non-technical stakeholders.

Additional Job Details (if applicable)

M-F Eastern Business Hours required. Hybrid model requires onsite working days weekly at Assembly Row to be determined. Must be flexible for a future state 1-3x per week onsite. Days to be determined with notice, scheduled or variable for business needs. Remote work requires stable, secure, quiet, compliant work station.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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